By The Shopper Network LLC
I have been a shopper user for many years. Currently pay for the app at Gold level. I recently had a syncing issue with the app, contacted customer support, no response. The telephone support number is disconnected. I deleted the app and reinstalled trying to fix the issue - now I can’t log on. Contacted support via email, said they will get back to me. Now some two weeks later and several additional emails -no response. As others have said, it is time to find another app and cancel my subscription.
Since I upgraded to gold level, my app no longer works. Telephone support is unavailable and an email finally brought the response that they have referred my complaint to the development department with no timetable for resolution. I noted their last version upgrade was three years ago.
It was good while it lasted. Not working anymore (BUT they will still charge you if you have a subscription) Do not download.
This list no longer syncs & hasn’t had an update in 3 years, although I have used this app for years I think it is time to move on …
I’ve been using this app for years and love it, but now it’s not syncronizing the lists This is a feature I sure love.
I’ve use this app for years and have loved it. This week it stopped syncing across my devices, I deleted it on my iPad and when I opened it up again the “login“ failed. I have contacted their support 4 times this week, but they have not even acknowledged my questions. The phone number listed in the app is no longer working. This is hugely disappointing. Perhaps this will get your attention…
My annual subscription just renewed on 4/7, but I just noticed that the last sync was 3/21. Very frustrating. It keeps saying "Network Error" when I try to since it. Guess I will be finding a new shopping app...and foregoing the $8.99 subscription fee 😡
Hasn’t sync’d in over a month. No response from customer service. Will need to find another shopping app.
The app appears to be abandoned. The last update to the app was three years ago, and the sync function stopped working for me on March 30th, so almost two weeks ago. I submitted a support ticket to the developer and haven’t received any response. It’s a real shame because I’ve been happily using Shopper for years, but it looks like it’s time to find a replacement.
No longer functioning. No longer updating. Customer support number disconnected. Bad developer. Horrible way to treat loyal users.