I love this app and the stories, but I hate how you have to buy a subscription just to finish the stories. For example, I want to finish this story called “Lady Beast” but I can’t because I don’t have a subscription..
The customer service is horrible. I paid for a subscription and the next day it was asking me if I wanted to sign up for their subscription as if I hadn’t already the day before. I reached out to them for a refund with several screenshots proving that the day I purchased the subscription and what it displayed on my account page in the app after my purchase. It wasn’t until I actually cancelled my subscription that it would reflect that I had subscribed on the account page by telling me when the subscription would end. They kept insisting that I was trying to access my subscription through a different account when that wasn’t the case I sent them multiple screenshots proving that it was the same account which proved that it was an app issue. They are still insisting that it’s an account issue when that’s not the case. At the top of all the screenshots were the same email address. Don’t waste your money the customer service is horrible. Webtoon is better.
This app is by far the best, great stories, no coins(thank you), great monthly price and growing everyday! I love it 😊
I love the app and comics but I’m my opinion free pass should just let us go through the comic instead of waiting 24 hours.
I no longer have use of my original method of sign in. I am unable to sign in with a new account unless they delete my original account. This is so stupid to me because you should be able to log in with a separate account and not force me to use my old login to subscribe. Also, they questions they ask to delete account is ridiculous. You shouldn’t need more than a reason and my email used.
I love this app so much specially bc of under the oak tree which is my fav webcomic ever I love romance and no one I know loves romance like me and this just really helps my addiction 💖✨
The first point is I love the comics. They have a great plot with great art inside them. BUT it is stupid that one day I get on the app and can read all of my comics then the next I can’t because I have read past the last free pass episode or because the comic is COMPLETELY LOCKED. I downloaded this app because I saw an add for “Under The Oak Tree” on Instagram and I was reading it free which I LOVED but then all of a sudden I can’t anymore because I have the pay for it now. Yes, I get it’s a measly $3-$4 per month but I am 18 with no job right now and can’t really be wasting money on an app on a phone. I could’ve gotten another app that made me pay if I was willing to pay. THE BOTTOM LINE IS IF YOU ARE GOING TO START WITH ALL THE COMICS FREE THEN STAY WITH ALL THE COMICS BEING FREE.
Seems like a decent app. I’m a bit bummed the pass thing is only temporary, as I’m fine waiting to read more or watch and ad vs subbing. The lack of iPad version kind of solidified my choice. It to sub as I mostly read on my mini. Sad as I enjoyed the story the app just isn’t where it needs to be yet.
I tried a lot of apps besides WEBTOON they all hav3 ridiculous and expensive coin or currency system needed to read the books but here u can read for free or by ur self FULL ACESSES for only $3.99 thank you so much please never change this YOUR ON THE COME UP (discovered on tik tok/recommendation)
Let me start off by saying: The series and stories are good. Quality goods 100%. HOWEVER the app has issues. I’ve had issues with all the sudden nothing loads whatsoever. No pages, no pictures, no other series nothing. I tried restarting my phone, updating my app, making sure my phone was updated, uninstalling and reinstalling the app. This started happening the moment I chose to pay for the subscription. So now I have a subscription I very much would like to use, but am incapable of doing so because the app itself won’t work.