I downloaded this app & upgraded to the premium, plus or whatever you want to call it for 59.99 Being a newbie to the Keto world I thought, hey an app that could be a one stop shop. I can track my meals, get recipes, & possibly purchase products. Boy, was I wrong or should I say deceived. I’m sorry I meant disappointed. I was able to log my meals that day, yess I’m on my way. However, the next day my previous day was still there. Humm, could it be user error. Let me get a little more familiar with the app to see is there something I need to do to close out the day again nothing. Well maybe it is just a glitch in the system, let me try all the tricks. I reset my phone, I uninstalled/reinstalled the app, nothing., interesting. Finally I reached out to customer support. Which responded by email in a reasonable amount time. Customer support emailed me a link to help me resolve the issue. This is where my disappointment come in to play. The website/domain that is supposed to help me I have to sign up for, & the only option it give me is to register as a business. So needless to say I have not or cannot use this app. Hence the title Useless. Thank you Wholesum Yum for the High Hopes & Higher Disappointment.
I purchased the e-book of recipes online and downloaded the app, logged in…where are my recipes? Instead, they are trying to sell me more stuff. Its always about money. I just wish they would simplify things. I don’t even get hardly any emails even after I added them to my contacts. I don’t mind paying but geez, give me something useful
This app has helped change my eating habits. I eat healthier now and I’m loosing weight and I feel good. The recipes are awesome and easy to make! I never cooked much before but am enjoying it now! Thank you so much. Debra Patrick
This app is very hard to use and find what you’re looking for. Also does not scan recipes bar code in the book I bought! In order to add your favorites and other things I believed would be included are NOT and in order to have you are expected to sign up for a membership. Totally misleading regarding the book purchase and the added features. Other than that there are some good recipes in the book but most can be found in other places such as YouTube and a little tweaking. Very disappointed!
I love using this app, works great and easy to use Thank you
The first thing I tried to do on the app was log in my foods. I have found a bread that I really like. It is carried at Wegmans. I don’t know the exact amount of ingredients that go into a slice which is required to get macros. Why can’t there be a scan capability that scans the barcode and automatically reads and knows the amounts and macros per slice and allows me to add it directly to the meal it was used in? Also, the app doesn’t allow me to put in grams, ounces, tsp. etc. for individual foods. Probably will cancel after the free week.
I can’t find a way into the site and it rejects my user name and password no matter how many times I change it. Only automated “help” available, which has not been helpful. Quite disappointed, actually.
Very difficult to use the app. The interface is terrible. When I go to the help area, the articles are not helpful and the solutions they give are not possible on the app. Among other things, I tried to reset my password and they made it very difficult. I am paying for this app and it should be more user friendly.
I put in the same recipe in two other apps - this app had it 3 times higher.
I’ve downloaded and uninstalled the app so many time and it still doesn’t let me log in. Since the day I paid for the service I’ve never been able to log in. Emailed customer service everyday since Sunday and they haven’t been able to help. They keep saying I need to clear my cache. Done that 10 times and still get the same error. Sent the error message to customer service again I get clear the cache or open in a private window (what the heck). It’s an app it opens in the app. Oh well canceling since it appears the app is beyond customer service help.