By AgileBits Inc.
Saving new information to an existing login is creating duplicates. I can’t even tell of the duplicate is real or a ghost that will disappear, so I’m unsure if to delete them. Sometimes the edit button does not open the login you selected it opens a random entry. Searching does not work. FIX THIS ALREADY PLEASE 🙏 OMG.
occasionally the app opens into a random item in edit mode
After several rounds of emails with support, I have little faith this will get fixed. A password management app needs to be solid; instead this is the only apps that crashes on my phone. Very disappointing.
When editing or creating new logins, the wrong login for no reason opens for edit. I finally made a change without paying attention to this bug and now I’m locked out from that service. There’s no history for OTP so I can’t revert the changes. Thanks 1Password for the most stressful password management experience I’ve ever had.
After being with LastPass for over a decade, I finally made the switch after the countless hacks. Glad I did, 1Password is more modern, faster, easier to use. I love that the OTP is all in one app and I can even scan QR codes right from the browser, in mobile or desktop. 1Password is simply amazing. I hope that with version 8 (they moved to cloud now) they don’t get hacked like LastPass, although it is already safer since we use a secret key and a master password. Thank you 1Password for making a great product!
I was contacted by support. They were sincerely concerned with the problems I experienced after the upgrade. They also fixed the bug within a week (this is FAST! ) I was left with the impression of a team that really cares about its users. Thank you!
If it wasn’t broke in the first place, leave it alone. I liked the old version of 1 PW. It was a lot easier to use. Now it is difficult to find anything because it’s not intuitive; the icons don’t make sense, and when I log in to sites, I sometimes get a screen on 1PW with suggestions of logins that have nothing to do with the site I am logging into. I don’t know where to go to find the login information I need and I end up getting logged out of 1PW again. Having to log back in several times is annoying, especially when facial recognition doesn’t work half the time. Why did you change something that wasn’t broke in the first place?!
I just changed tried to change the password for one site but it saved it in a completely different entry. Luckily password history is available so I was able to undo the change, but I no longer trust the app to save my password changes. Please fix!
I've used 1P for years and would happily pay for every update, but a subscription for this kind of app is entirely unacceptable. Especially for what is a watered down version that misses a ton of features from the old version. The AB devs don't get it. They never will. They don't want to understand why people are upset. They are hoping to coast on their previous reputation. Leave 1P and never look back. I'm going to BitWarden. EDIT: to respond to the dev comments: we get it, you did these changes because they were better for *you*, but you made things worse for your customers. UPDATE: still garbage.
Due to the recent LastPass breach, I started searching for a new password manager. I have tried all the top password managers including Dashlane and Keeper. I downloaded several of the top password managers and tested them out in multiple browsers and on my iPhone and iPad. Personally speaking, 1Password is my favorite. To be completely honest, I was a little wary of 1Password due to some of the negative reviews. But I’m really happy that I took it for a test drive. I have yet to experience a single glitch or issue of any kind. 1Password has been working flawlessly. LOVE IT!