I sent a fax - it appeared to send after several minutes, but when I called the company, it never went through. I would like a refund. Thank you. I tried to submit feedback from the app. It say email is unavailable now.
Down the app, tried 5 times to send a fax and it does not work. Now I can’t find out how to cancel this app. I only needed to fax one time, so I paid for one week, but it will automatically renew. How do I stop this?
I agreed to the 1 week trial for $10 & after 3 hours of trying to send a fax it never went through. I had to go somewhere else in person, which I should’ve done in the first place apparently. “Not delivered” was the only thing it kept saying no matter how many times I kept trying to resend the fax. I saw in other reviews “developers” said to go to the App & select the FEEDBACK to write to the developers & explain your issue. Well, wouldn’t you know I tried to do that, wrote out a whole message explaining what happened & how I did not want to use the service & etc, an error message showed up saying EMAIL IS NOT AVAILABLE NOW. Why would you respond to people’s reviews claiming certain steps they have to take in order to get issues fixed but then it’s just another dead end. This is a scam. Don’t try it. Oh & if the developers or whoever is in charge of something like this & their “email is not available” Well, this is the message & I hope it finds you well. Hello, I would like to cancel my subscription. I paid for the $10 one week trial & the fax never went through. I do not wish to continue using the app & I do not want to be charged anymore money. Please ensure this issue gets fixed before I get charged more money. Thank you
Needed to fax a doc to IRS real quick and didn’t want to wait on hold for another 2 hours. Downloaded the App and IRS agent got it and my dealings w ITS complete. Easy to use thanks
I wait for 30 minutes for a tax to be sent. But it works.
II’d like it better if it charged for one fax instead $10 for a whole week that you have to cancel the subscription. Otherwise, it’s great!
Tried this and it took my money twice, doesn’t work for fax and no contact info to get my $ back, beware!
I signed up for a one week subscription to this app because I only needed to fax one document. After attempting the subscription multiple times, the purchase keeps failing. My billing information linked to my apple account is all up to date, so it’s not an issue on my end. I finally give in and subscribe for a month (double the price), and of course the purchase goes through. A scam. But now that I’ve subscribed, the app refuses to work, instead leaving me with a constant loading wheel on my screen. My iPhone software is current and I have ample available memory for the system to operate as it’s designed. I don’t know why this app won’t work, but the fact that I had to pay money and still can’t send this fax is unbelievably infuriating. Don’t waste your time or your money. I regret ever pressing download.
I purchased the 1 week for 9.99 and they charged my account and yet it says my payment failed and makes me repurchase. When I try contacting support it sends me to a whole different website about another app.
I tried to purchase a fax. Was told my purchase failed. But my account was deducted 9.99.