So I’ve had the FitTrack app for over a year now. (And no I never had the old app to mess with the current.) I have worked with their customer service back and worth for days and we came to no conclusion or just an ignore in response.. I have deleted and reinstalled the app at least 5 times.. and yes I have restarted my phone.. there is a very big problem with this app and scale and it basically makes it just a normal scale that tracks your weight and nothing else.. on top of that you have to put in the weight manually.. what is supposed to happen is you tap “weigh in.” On the app, then stop on the scale, there are 3 circles that buffer. First one is weight (which works great), the other two don’t work and just buffer until my scale turns off.. they are supposed to log your estimated fat% and other data, then it plugs it directly into your app and you’re done. It worked for me for a few weeks and I’m not sure if an update broke it or what but it’s been like this for over a year now and still no fix? It’s very frustrating for paying for this scale and expecting to get these benefits and then it just turns out to be a basic scale in the end. I am open to keep troubleshooting this but I have pretty much put all effort into it. The application just needs to be fixed, but I’m not sure if I see this happening after a year of issues.. if this problem gets fixed I will change my review.
Fix the issue with adding multiple profiles please
I bought the FitTrack scale when it was used with the older version app that is now “retired” so I downloaded this app and it’s not reading my scale. Now I just have a básic scale that doesn’t do body composition reading, total waste of money on a scale of the app doesn’t work
Since recent update sync is not working. The three circle keep spinning.
I love that I don’t have to write down my weight or log it somewhere. I love that it gives you an average of any time period you want. I love that you can easily go back and check your progress from any date. It’s simple you open the app and step on the scale. That’s it!
I received my scale could not get it to sync. I was going to send right back and forgot so stuck wit it. Finally got it to sync but won’t do anything but show weight even with the app downloaded. So basically I could of paid 15$ at the dollar store for a scale. Not happy. It says I have to start a trial that now is 30 days free but when I click the trial part will not go any further. Right now I think very poor scale for the price does nothing for me that a non battery scale will do. Had I not missed my reuse window………………
The app keeps freezing, I can’t scroll, I can’t edit my info. It stinks!
I was excited to set my girlfriends profile up so we can both use the app and track our progress. A couple years ago I was able to with my room mate, must of had a new update to where you can no longer add a second profile anymore. Disappointed
Bring back the old app! It was way more simple and I had a couple years of data on it that didn’t transfer to the new app. I’m seriously so annoyed I can’t go back and see where I was this time a year ago!!
I love that this weight allows me to see all the metrics for my weight. It tells you what percentage of your body is bone, fat, muscle etc. If you are trying to lose weight I definitely recommend.