Disney Movie Rewards was great! If it’s not broken, don’t fix it. I just bought the new Maleficent:Mistress of Evil, watched it, grabbed the code sheet to enter the code at DMR and was surprised when I was redirected to “Disney Movie Insiders”. It has been a couple of months since I’ve visited DMR. First thing I noticed is how un-Disney the site felt. Second thing I noticed was how we lost the ability to sort through rewards. I got the app thinking it was just not a mobile friendly site— nope. It’s just that the new Disney Movie Insiders is grossly inferior. They took all of the good (tangible) prizes away... ALL of them. No more trading in your points for prizes. Disney, you should cut your losses and bring back DMR. I would have used my points before this change if I had known it was coming... and then never bother entering rewards again. I wish I at least had 1000 points so I could do the Children’s Hospital donation but I am just under :(
I have no track record of my previous purchases from Disney Movies Club, tickets I’ve boughten through fandango or tickets I’ve scanned since the transfer from DMC to Disney Insiders. On that matter I scanned several tickets from the opening weekend of Star Wars and I still haven’t gotten my tickets approved or received my points. I just don’t want to lose any of my points that I’ve collected and earned from years of collecting and watching Disney Movies. I just want some security, organization and easy use when I’m using the app.
Ok, found where you can scan in tickets. Big plus sign.
This is a step backwards in every way possible. The “rewards” are rubbish. I loved redeeming points for movie posters to decorate the basement for the kids. Oh well. This seems to be the way all things Disney are going these days. Very unfortunate.
Wanted the ease of an app, but this is definitely less user friendly than the old Disney Movie Rewards website. The new app mostly offers gift cards where the old site had tons of merchandise options. Very disappointed by Disney.
I agree with many voices I’ve heard, and I echo the sentiment—the reward choices have gone down. I thought things would be a bit more organized by now, having had a few months to get things together, but I am still disappointed about the new lack of cool rewards. I liked being able to redeem points for physical movies; now the rewards are things I don’t even want. Too bad. I’ll change my rating when/if things improve in that regard.
Thought I’d give this another try after I lost ALL of the points I spent years collecting because Disney Movie Rewards changed and took them from me. This app is horrible. It doesn’t fit on my phone screen. I can’t see the “button” to even enter my codes. Wow I can’t believe they really have no idea what they are doing. This is trash.
Bring back $5 Disney card rewards
Disney took a huge step back when the moved to Disney Movie Insider. It now takes up to 3 weeks to get points for movies but you only get 2 weeks to upload them so if there is any issue you can’t resubmit them. Currently you can only link Atom to your account.
I’m frustrated that I scanned in my frozen tickets twice and still haven’t gotten anything. And now it’s past the fourteen day limit so I won’t get any points for my four tickets. And I can’t find how to contact customer service. Where have all the redeemable prizes gone. They seem pretty thin on what you can use points for now that they have switched over. Not super thrilled about my new experience. Please help!!!