By WorthPoint Corporation
Just kept saying I paid, but using the app or website it would never show prices. Then it would tell me I had an active subscription and then went back into telling me I needed to sign up. Their contact page on their app doesn’t have an email. Just a number to call and I held for 10 minutes and honestly gave up. I think I’m going to challenge the charge.
I have been using WorthPoint for 7 years. The app that was used before the December 2022 update wasn’t perfect, but was fine. This new version, however, is totally unusable. Dates and info are cut off in the thumbnails, and when you try the horizontal list option, you can’t click on the individual items at all! Biometrics don’t work at all, so why offer it? Filtering causes all sorts of havoc with your results and the whole app crashes over and over. It seems as though this app was created by someone who doesn’t even understand the very basics of what WorthPoint is used for. It’s absolutely mind boggling how bad it is. I have emailed my issues to WorthPoint, but the response was to re-download the app. I did and nothing has changed. What a joke, I never had an app actually make me angry before, congratulations WorthPoint!
The latest update 2/23 has really rendered this close to useless. It worked just fine before the update. I wish I could revert…Biggest annoyance is when you do a search you now get many non related items when using the filter. The login process now has glitches. I just use the web based version… I feel it’s in insult after the recent price increase..
I want this app to work so badly. I have paid for several years and it gets worse somehow. Face ID never works and forces re-activate each time. Price guides show “no data” way too often. For a premium service this is incredibly disappointing. As an antique dealer it’s easier to go to eBay directly (for free) to look up SOLD prices.
The website on a desktop is great. The app is worse than atrocious.
I don’t know if I’ve ever been so frustrated with an app before, especially one that I pay a monthly fee for. First it never remembers my log in info then when I log in it takes me through a tutorial that I have to skip every time. I agree to let it use Face ID and it never remembers and makes me save it each time I log in. Almost every search I do ends with an error or no results. However the same search using their website comes back with results. It doesn’t work very well when applying filters and keywords are almost useless. This is a great database but the app is AWFUL. Please get it fixed. As a side note, I’ve never written a review for an app but I’m just so frustrated.
I only share specific photos with apps. This is the very first one I’ve ever seen refuse to function unless I give it access to my entire photo library. That’s a hard no for me. The only reason to circumvent that privacy tool is if they’re trying to abuse it to access photos I don’t want to share with some random company. I’ll be canceling that $26/month subscription because they’ve lost my trust.
I cannot express how frustrating using this app is. Not only does it constantly refresh your session so you have to login it does not have a working face ID login or the ability to store your password so you have to actually type your email address every single time you login Full of bugs, not working at all, and an supreme atrocity for the price per month paid
I haven’t been able to access the app in months. Tried updating the app, tried uninstalling & reinstalling. Nothing works. Emailed Worthpoint asking to cancel my expensive subscription & I noticed today that they charged me for another month! Don’t do it! App was much better before they “enhanced” it.
When you put items in order by list, it does not allow you to actually open the items to see details