I found the add and subscribed for premium member for 12 weeks last night. Then I found out that you are requested to pay more to get rid off the add in the app! This is ridiculous! Then I sent email to support team or whatever team immediately but no answer or any email back from them. If you (developer) is reading this. I wanna have my money back!
Great app easy to learn new language!!
I purchased for 2 different pdf book and got nothing and the app engaged for personal plan and again I got nothing nor book nor plan. On Monday I will call my bank to dispute money
So I saw the ad on Instagram for a great Spanish podcast read along and signed up for the week trial. When I downloaded the app, it was a Duolingo type of app. I was so confused, I reached out to them and they actually told me that the podcast read along does not exist at the moment, it was recalled due to some issues BUT look at how great our app is. I asked for a refund because what I signed up for does not exist. She actually said that I had to use the app everyday for a week and show that I used it for her to give me a refund. Ha???? That makes no sense. I lost the money because I’m not willing to jump through their hoops to get it. I would have actually signed up again when the read along came back but now NO WAY!!!!!!!!
I downloaded this app looking to learn Czech, and it was stated in the app description that there are 20+ languages available to learn on the app, including Czech. When I downloaded, Czech was not available to learn. I’m not sure if there is miscommunication with how this works, or if they’re under development currently. Something needs to be stated more clearly about what is actually available. I was looking forward to using this app but it let me down.
Even after you delete your subscription you’re charged 4 months later for the membership.
The content in the app is nothing like the advertisement I saw - in which there was a podcast and you could highlight words and see their meaning. I Also took a quiz that promised me a specialized plan for my level but there’s nothing tailored in the app - it’s all basic vocabulary lessons and introductory grammar rules. Feels like a scam. Two stars because the interface seems fine if you’re truly a beginner and just want to learn some basic Spanish (or whatever language).
It just charged my even i have unloaded it. It charged me for 89.98 dollars. First month 39.99$,second month 49.99$ I don’t think it should charged me that I have unloaded it/ even didn’t use it. This app defraudation unreasonable.
I bought the premium version of this app for $80 after seeing their “podcast” ad online. Theres no feature on the app like that. It’s literally just flash card vocab. I messaged customer support requesting a refund with no response. It’s a total scam. I feel like an idiot, should have done more research. DO NOT PURCHASE ANYTHING FROM THEM!
What I love about this app is its audio-visual teaching method. It leaves a longer impression on the mind and in the memory and makes the memorization of the Spanish vocabularies very easy and pleasant.