I’ve been waiting over 24 hours for a response. I wasn’t even going to complain about the fact that I signed up for a FREE 3 day trial and was charged $14.99 on the spot. And was supposed to receive a credit on a question but had to spend another $15 just to get it
I’d give it a 5 stars
The app keeps on saying I’m a Aries when I’m a Pisces, I no understand that I’m a cusp and was born later in the day but that doesn’t mean I was born the next day. I put in all the information correctly but it even says I was born a day later! Can’t even get that simple thing correct.
.App crashes and freezes constantly. I usually don’t give bad reviews but if I could give this a 0 I would. I did a 3 day trial for it through App Store. I cancelled it before the 3rd day. 2 weeks later, I was drafted 40.00 out of my account and they refuse to give back. They said they email you another terms and conditions for a 7 day trial and that if you don’t pick a subscription they automatically charge you for a subscription of 6 months for 40. I have never ever heard of such deceitful practices. Do not download. Their email support is garbage. And they will steal your money!
I got this app, paid for the full version unlimited and I’ve had nothing but problems with the widget. I uninstalled and everything. It’s like it has multiple accounts for me now and it’s conflicting with something. I also wish they would do themes for it. A minimalistic theme with toned down icons and graphics would go far with this app. I’ll re-download when the widgets are fixed. Off to Co-star.
I downloaded the app and got a reading for $1 charge now every single time I download another free app or just randomly sometimes even I’ll get a notification that a 1$ charge tried to go through but was declined :( ever since I used this app my physical debit card is accepted no where and I have yet to get it fixed super annoying I also was just recently charged another 39.99 even though my App Store settings shows I have no subscription at all and I emailed the support line yet never received a response back.
I paid $7.99 for 2 questions to two different astrologers. They both needed additional information and said they were crediting me for the questions. However, I am still not able to access the free questions nor have I received any funds credits. I contacted Nebula support and have not gotten any information.
I purchased a subscription and I tried to use one of the things which was the purpose of me getting the subscription and the app kept saying you have to have a subscription but my phone showed that I did have one .Update this situation was last year so now I was trying to use the guide open and it says click to watch video and unlock and it doesn’t work that was the point of the subscription i’m so done with this app.
I was given a free question and the astrologer never responded. Definitely a scam.
I just downloaded the app again this morning and i was going to buy 14.99$ worth of credits and it completely scammed me and took my money never gave me the credits to get a reading. I am beyond upset about this please take action about this.