Bought a year subscription online. Great content, but the app doesn’t recognize my account or log in. Like others have said, don’t rely on this app to access your account
I try to login to my account but it just gives me an error. Would love to be able to save articles so I can view them on other devices when I have more time.
UX is really subpar in the recent version of the app, compared to the previous version. This is clearly not optimized for iPad/tablet.
Every time I open the app, I have to sign in again as a subscriber. Very annoying.
HBR Readers, if you are rating the mobile experience higher than a 3 (at best), you are truly doing yourself and cohorts a disservice. For such premium services, the mobile experience is lackluster to say the least. HBR team, the details are here in your “real” reviews, just look at the low ratings. Features, structure, it’s all there - what real reviewers want to see in the app. For anyone who’s been reading this publication for any length of time, I’m amazed at the rating, actually use the app and try to be productive and look for articles you are notified of in the weekly emails, try and download one from the app for review/further research…basics. Again, app rating can’t possibly be better than a 3. Hopefully someone at HBR actually looks into the negative feedback, it’s a goldmine for you.
Overall, the app is pretty straightforward and enjoyable. What I dislike is having to keep signing into my account when opening the app. Worse is that I cannot use Face ID (I know, how lazy of me), but have to keep typing in my login information whenever I return to the app. The app and being able to navigate it otherwise are clean and as I would hope.
Not user friendly
The content and my satisfaction with the materials are 5s. The app is just OK. It’s a simple design but not beautiful. Some of the tiles hang off my screen and obstruct the illustration. It’s basic (not a compliment!). The login process is annoying and outdated. Why can’t I use a biometric login and why does it keep logging out? It’s very frustrating. I also wish this app took advantage some of the cool dev features I see in modern apps, things that scroll and pop. Using the app in a new, visually stimulating and exciting way is more what I expected since inclusion of this app is a selling point between subscription levels.
Can’t find case studies I’ve purchased in the app. Just generally hard to navigate.
Please bring in different reading modes. The only option now is the bright white background. Eyes get tired out faster. Surely dark mode must be there already !