A big piece of functionality missing is iPhone notifications or alerts when 1) a new test result is recd, 2) a test is missed or 3) a test is failed. That is visible only within the app. but.... pretty good solution at much more affordable price than the court ordered option. Added: the screen shot above shows red days. Those are days with a missed test BUT, beware - individual failed tests on a date still may show a green day on the calendar - check every result!
This is an amazing product that has helped me to stay accountable with my family and all the while during my court proceedings and hearings. I’ve been using BacTrack for a little over two weeks and have not had any major issues with the app, device, or being able to reach out to customer service. It’s a very easy device to use, the app is very user friendly and again BacTrack’s phone and email team of customer service agents are readily available to their customers. I will say the “one issue” I had with the device was one morning when I used the product I forgot I brushed and used mouthwash; immediately taking an exam it stated I had .16 BAC. So to show that it was a false positive I waited a few mins as their website stated and took a second test ten mins later and had a zero reading. After that I took an exam every 15 mins for the next hour and throughout the day I took one every hour on the hour to show I was not intoxicated; just to show again it was a false positive. What I want to state there is that this device is sensitive and will pick up on any form of alcohol; which is a good thing! The price for the device in comparison to others out there is extremely affordable and will not break your bank account when you are trying to be accountable and all the while making positive changes in your life. Some of the other pros to the device, when you purchase a subscription: you get to keep the device for life, it takes a photo of the individual performing the test, your GPS enabled location during each test, comes with some extra mouth pieces, the user has unlimited amounts of exams they can perform within their subscription time frame, and you are allowed one PDF print every month. I was able to use the PDF print feature and again this was amazing too; you get onto your app, download your results, they are emailed to you, open the file and print away! It shows a time stamp along with all of your results; the only two things it doesn’t show on the PDF is your photo and location of where you took the exams; those results are saved onto the app. The only thing I would change is allowing the person using the device to be able to have unlimited PDF prints of their results since I do not think it would affect the company from having to do any additional work. All in all, I have heard of issues with BacTrack from previously reading other reviews and we all know that when new products are placed into the market there are issues but to me it seems like this company has improved their app experience, a great, police-grade, breathalyzer device, and the quickness of their support team. I haven’t had any major issues and am thankful there is a cheaper and more readily available means such as this device! Thanks again BacTrack!