Took over a month to get bank linked after a couple emails to support. Did my first request 2 days ago and still pending
Since i downloaded this app I’ve been having trouble linking my bank account. I’ve contacted customer service, no help at all. Got a response ONCE and never heard from them again with my problem still not resolved. Nothing but a headache!!!
Here’s my thing, if an app is trying it’s best to improve, why not go the same route that other loan apps are doing and use Plaid like everyone else? It just makes no sense as to why this app is still a thing unless a major haul is initiated.
Still cant add bank account. Fails everytime. Garbage junk app
There when you need them quick fast and cash within minutes
I would have liked to leave a good review and gave the company time to resolve the situation but 10 days in and basically standardized response 1x and no resolution leaves little hope that this is a viable relationship. I bank at a prominent Crefut Union that is easily linked to many other types of apps, this should have been remedied.
It’s crazy to me that if your bank goes out of business and I need to change my account that u can’t update it on your app... so don’t ever change your account or hope nothing happens to your bank or you just out of luck
This app is awesome but needs to accept more banks.
Doesn’t work! Contacted support 3 times no one help resolve the problem.