By Straightaway LLC
I used the app today for the first time in 2mos. More than half of my delivery stops were incorrect. If I didn’t have any clue about the route I would have been lost. I’m not sure what went wrong. Also 2 of my addresses would not pull up at all except for in a different states. Wrong turns, bypassing addresses just a whole cluster. I’m rethinking why I’m paying for an app that doesn’t work. It used to work, it does not now. Fix it!
This app is useless for letter carriers, taking pictures of parcel addresses would be considered a time wasting practice.
After a recent update, the optimize route function is not accurate. Placing “first stop” beside the end of your route point.
Update 9/3: the Developers have fixed this issue and even let me know. Excellent app, excellent team. Thanks! Most recent update broke the follow feature. Now you press it and it goes to you but stays there and I drive off the screen. I use this app mainly for the house numbers.
Literally took me into a toll road then when I click optimize route, I was literally passing stops that said we’re optimized for last. Circuit never does that. Atleast I actually save time with them
Love the built in navigation in the app! Definitely works amazing for me and our company! We are a Subcontractor for OnTrac and i definitely recommend the app to others!
I just started delivering newspapers which means I’m going to the SAME EXACT HOUSES EVERYDAY! I love everything about this app EXCEPT I WONT BE ABLE TO USE IT BC it dose t let me save a route ( so I’d have to re write 350 stops everytime) & it doesn’t let me put in notes (so I know which house gets what paper) if you could add those two things this would be 5 stars for me! Please let me know if that’s possible! Thanks!
The app is great at route optimization, but has a couple flaws in other areas. Firstly, when taking pictures of the addresses, the detection is not super accurate. So i usually have to go through and double check and correct a lot of addresses, so i end up just entering them all in manually. Second the navigation sends me through a lot of alleys which is not ideal, and also registers a lot of addresses as being in the alleyways instead of the actual street. So a lot of the times i end up switching to another navigation app. And lastly every now and then, while navigating to the next stop, the screen will turn white and i have to close the app and go back the the stop i was on to continue my route. .. all that being said, i still use the app everyday, even though it’s a little frustrating at times.. and if those three issues are fixed the app would be perfect. All of the other features are great, and I’d still recommend it for the price and route optimization alone. Looking forward to an update with those bug fixes that i mentioned.
The best app I’ve ever used. What other app can let you take a picture of the manifest? Just this one lol
I have had very mixed results with this program. It’s great to scan in your route but the GPS can’t always find the streets. I deliver in an area with a lot of new construction and have a real problem with the GPS not being able to find certain areas. I use Google Maps in conjunction with this program when it can’t find an address. Sometimes it will take me way off my route when it can’t find an address, so I have to check every time to make sure we’re going to the right location. The one thing I would really like to see is to have the program say the address when you arrive. I’ll keep using it, but hope that the GPS gets upgraded if nothing else.