By Kami Vision Incorporated
3/21/23 Unable to contact customer service via Email. None provided the link is blank. Constantly requesting to upgrade to the CLOUD which is costly. The camera bulb Was purchase for safety in the driveway area. Is dark at night. After trying resetting wifi and camera unable to complete and as per vendor an Amazon is non refundable nor return accepted. Dissatisfied with the product.
This app wants you to buy at every turn. You cannot even look at images your camera captures!! A BIG AD you cannot remove is placed over them saying “get premium cloud service to watch video!” When all you want to do is see who is breaking into your car or stealing your Amazon package!!! Really upset over this. Do not buy any camera using this app!! You will be disappointed unless you pay for their cloud service. Even using the SD-Card had AD pop ups. Just not worth it.
I followed everything like directions said and got it up and running however I can’t use the app! Every time I tap on a direction or setting it freezes not just the app but my whole iPhone and I have to constantly do a hard reboot on my iPhone! And yes I’ve uninstalled and reinstalled and it says my Wi-Fi connection is excellent
Not as good as ring and triple the price. Hard to get working
Thanks for the Help Developer. As it turns out, all I needed was to restart my Router and everything is back to normal. Piece of advice, please try everything before stepping on your toes. Great App and cameras. Thanks for the help Jeff from (Kami) Support, very quick response
This company is a scam. They have no website or telephone number to contact customer service. Their product doesn’t work. I literally tried to cancel my order 20 minutes after making the order. They didn’t respond until after my order was shipped. Product arrived before schedule (I’ll give them credit for that) but it didn’t work. I’m having the same problems as everyone else. Cameras couldn’t connect to WiFi even with the cameras right next to the modem. Every electronic in my home is connected to that modem. Some devices are 10-20ft away from modem and connect with no problem. When you go on their app and try to connect them, it leads you to a membership subscription. Why would I want to pay more for crappy service? 🤪 I’ve learned my lesson, never buy a product from a YouTube commercial lol.
Quite possibly the worst camera and app I’ve seen. Nothing free about it and the camera notifies you constantly with no motion on medium setting. Motion tracking follows the light the camera gives off and ends up looking straight at the wall. Useless!
I have never seen something like this before!! If I don’t want to store anything in the cloud the system don’t let you work freely with the other function!! This is horrible! Never recommended!!
The only thing I wanted with an outside camera was to see who is at my door. The reason why I purchased from Opti-Guard was because it stated that no cloud subscription service is required. The following is from the website “With no installation costs, no maintenance costs and no monthly cloud storage fees - you will save a bundle this year.” This is a false statement. I’m okay with the camera after just one day of use. The push to buy the premium service for cloud storage is disturbing. I do not recommend this product.