Use this app with a generated local number for business about a month that I'm about to subscribe for a whole year. To my surprise, my number got deleted and the app keep telling me to continue with a new number. No local area number are available either. I'm frustrated as I have important client informations and important conversation that still going on there. Now I have few business account that won't grant me access until they confirm my identity by calling my already deleted number. I want my number back or at least give me few days to get all my information from there and you can do whatever you want. Please email me and help me resolve this problem.
This app was awesome until three days ago. I have paid for the premium package and literally had zero issues for almost 6.5 months now. As soon as I started getting extremely comfortable with this app and of course had gone through so much to keep my information discrete and private by using this app and the same number that once again I had paid for. And now I have paid quite some money now to use this app and the same number that I wanted. And all of a sudden I go to open the app and they deleted my number. I worked so hard to get this number and the type of work I do which is kindve hard to explain on here but that number meant so much to me and now all of a Sudden it’s gone. I did not delete that number I can tell you that for sure. This app would be an outstanding 5 out of 5 stars if this didn’t ever happen and that would be an insult to this app bc it did deserve so much more until 3.5 days ago. I now have lost so much money, contacts, information and that info was key, and just so much hard work into this and now they deleted my number for what reason I don’t know why. I wish I could get that number back and they should give me that number back but because of what they did they only deserve 1 out of 5 stars now. If they can get me my number back that I had for so long I’d be glad to erase this post and give them the 5 out of 5 they deserve but until then it’s only a 1.
I got a number and paid $49.99 to keep the number for a year. A month and a half in to having it, the app reset and I lost the number I had and you can’t get ahold of anyone. I use this number for work and had to make a ton of phone calls to customers letting them know the number I had given them was no good and that I had to get a new number from a more reliable company. Stay away!!!
On a yearly subscription and somehow my number got deleted, and now I have to get another one? I don’t know what happened
I can’t see my text messages and I can’t send pictures
Just requested a refund from the website and it won’t submit.
I wasn’t even able to use the app without having to purchase a paid subscription first. No option to exit out of the pay screen.
I paid for the yearly subscription and they LIMIT YOUR DAILY CALLS. I was in the middle of a business phone call and they literally just hang up your call and don’t let you make another call until the next day!!! I need a refund... Now I am trying to port my number out to another carrier and customer support does NOT answer. I need the pin on the number to port it...