By Qeepsake, Inc.
Hidden expenses around every corner. You pay annually just to be asked questions. This is supposed to include a “free” book but even if you only have a few entries they will spread them out over more than the small free limit of 30 pages resulting in a charge. Then you’ll be asked to pay a fairly high shipping fee for something that can fit in an envelope and takes a month to get to you. Lastly, if you want to take your text and pictures and memories, they will charge you to export your own memories. I wanted my book to include my child’s entire first year, so I took us to complete, so I had to pay for two worth of subscription. At the basic rate, this is more than $80. Plus, there’s no way to get a free book unless you only want it to include a couple so I had to pay for the book and then I had to pay high shipping and and I thought I might want to print another book later and they need to keep my journal entries. At the end of the day I paid over $100 for a 36 page book that barely includes a handful of memories. Very disappointed. Would not recommend.
Word to the wise… Do NOT use Qeepsake. I loved the idea and the concept of this company - a baby book that is created after receiving text messages through milestones, up and downs and enabling you to capture their fleeting infant stage. I was beyond excited to receive my book once I ordered it. The customer service is exceptional and they worked with me to order my book once my subscription expired (subscription required to order physical books… weird but whatever) Then…. I got the book. The quality was absolutely awful. The binding was almost nonexsistent. I thought it was perhaps damaged in the mail so I emailed them photos (not Pictured because I didn’t keep them saved) and they promptly send me a new book. SAME. PROBLEM. (First 2 photos show book) I emailed again showing pictures of second book. Again, they send another book. The third arrives... same freaking problem. (Photo 3 & 4) I ask to elevate to someone who can actually help. They said it was an issue with the printer, that they would ensure it wouldn’t happen again and that it would be handled with “white glove service”. Okay. Cool. they also refunded back $125 which is really helpful because the book was mad expensive even with discounts and I was going to be receiving a 4th book. Refunds makes sense right about then. Today I received the 4th book. (Last 2 pictures) It is not like the first 3 in severity but it’s not how it should be and I’m honestly just tired of dealing with them. The reason I wouldn’t recommend is due to quality and cost. The book quality is really, really bad. The pages are heavy duty and it’s pretty but the binding is what will make a book last and hoenstly they have taken the cheap route and therefore the book won’t last. Also, if the book only ran me about $50 then fine, okay. $50 Is steep but it’s got margin for error. But I paid nearly $200 for the book. It encapsulates Jacks first year and a half of life - including almost losing him! At $200 I would never EVER recommend this to anyone. If I have recommended you to them before, please know it was because I hadn’t gotten my book yet and had I known I would have had you steer clear. Customer service 10/10 Product -100/10
This is a great app! The only thing I’d change is the type of questions. They’re not really relevant sometimes and if they are they’re stupid questions. The questions in the milestones section of the app are good but you have to go into the app to read them. The design of the book is simple but I will likely make mine on another app that allows you to make more customized pages like Mixbooks. The concept of being able to text is fantastic and convenient!
I absolutely love the app and the idea of it. BUT I wish there was a option to pay month for a subscription rather than yearly!
The questions ther come through via text are ridiculous and not she appropriate. I’ve maybe answered 2 questions on the 7 months my baby has been born cause they are so ridiculous. I wish there were more milestone questions as ones that applied to her age.
This is the easiest fastest way to record life with kids! Life is full and the app reminds me to keep track of the day’s highlights!
Such a great app. Quick questions every day, and I can instantly and quickly punch in little memories I never want to forget that I can also pass on to my son someday. 10/10
I started using Qeepsake when my first son was born. I luckily downloaded it prior to him being born and found many sleepless nights just sharing time between writing in the app or watching shows on my phone. I now have over 1000 entries with pictures (and now videos). I am not as diligent about writing every day, and I often just write without the prompted questions. I have gifted a Qeepsake subscription to many mom friends, and I found myself reading back on post from when my first son was an infant to help give me perspective for my newest son. Things I swore I would always remember would have been forgotten without writing them down. While I love the idea of a physical journal, the app is so much more accessible especially when needing to keep the lights low or out. 10/10 recommend!
Kids grow so fast and you forget the little things! I had Qeepsake with my first boy and thought the random questions were nice but not necessarily that important. Now that he turned two and I had my second son I look back at the questions and answers and I can’t believe I have so many memories of everyday life with my first. Things I didn’t even remember! I’m so glad I have them saved on my Qeepsake book. Just started one with my second son to remember these early days because it’s the everyday things that makes life beautiful.
So thankful for this app! I can capture the small, magical moments of my children’s childhood without having to pull out a baby book.