By Warner Bros.
I really enjoy the content and most aspects of the app, though it can be buggy at times. But please for the love of zod allow us to navigate the app in landscape mode! Another reviewer mentions that people using an iPad with the Magic Keyboard (like me) keep the device in landscape mode 99% of the time. And as that reviewer said, it’s hard to take seriously an iPad app that doesn’t have full landscape support. All that said, I do appreciate that we can at least read in landscape. But… that’s a very low expectation for 2023. If this were, like, 2017, I’d be willing to overlook this. Full support for landscape mode, please! Other than that, keep doing what you’re doing
Sometimes the app crashes and closes. This is quiet annoying when I’m in the zone and super into what I’m reading. I’m sure this can be fixed, so please do so. :)
So I download this app last night and I tried to sign in but it wouldn’t let me so I tried my different Gmail it still didn’t work it said it had an error so I tried the next day a.k.a. today it still won’t let me I don’t understand
When app is launched, the screen won’t rotate to landscape format. Developer claims to fix but never does. This ruins the ability to use the app.
For an app that is designed to be used on an iPad, I have one criteria that you have to meet before I can give you more than 2 stars, and that is that your app has to work in landscape mode. Those of us who use our iPad with a Magic Keyboard keep the iPad in landscape mode 99% of the time. If your app doesn’t support it, then you don’t support iPad, full stop. So this app does let you read comics in landscape mode, which is great. But navigating the app only works in portrait mode. So we’re limited to 2 stars here. I get it when games don’t support landscape (that still limits them to 2 stars, but I at least understand that it’s extra work). But when it comes to basic navigation within an app like this one, there’s simply no excuse to not support it in 2023. If you’re using programming best practices, you should be programming in a way such that the app is adapting to the screen size and orientation dynamically. That also future proofs the app. Frankly, it’s lazy programming, and lazy programming that negatively affects the user experience. What do you expect me to do, take my iPad off the Magic Keyboard every time I go into the app? I’d rather just not use it. And for what it’s worth, the app’s biggest competitor, Marvel Unlimited, has its own serious problems, but it handles this *easily.*
I have been using this app for about 3 years now and the one thing that's been bothering me is the constant glitches. My "Dive back in section" never updates after i finish a issue, so i'm constantly having to go to the entire book series to read the next issue. The list don't work for me as well because i can't add anything or see anything. I have restarted and deleted the app multiple times to see if it will work better but it doesn't. Since then i have kinda stop using the app for almost 6 months because of the constant glitches. Also for some reason after i finish an issue the next issue doesn't come up they show me an entirely different book lol. I really hope they fix these things to make the app better and so i can get back to reading.
I have been a DC Universe Infinite member since it was also the streaming service that premiered season 3 of Young Justice back in 2019. Ever since then, I loved getting to read comics on this service. Then recently, they added the ultra plan and blocked a bunch of comics behind a higher paywall. This was upsetting, but I love these comics, and I planned to upgrade to the subscription when it got closer to my final exams for this semester as a treat to myself for the extra studying I would be doing. When I tried to upgrade my membership, it said membership successfull canceled, and now I can’t do anything to fix this and get my subscription back. I try to change or subscribe to it, and it just tells me that my subscription has been successfully canceled. I have been working with the support team to fix this for two days now, and it’s upsetting that there isn’t a phone line to call for faster support. All I wanted to do was pay this app more money than I already was, and now the app and website don’t even give me the option to pay them at all. It’s disappointing to me that there isn’t better customer support for such issues had by loyal fans of DC comics
Apparently, I missed the switch over from the DC app and lost hundreds of dollars in purchased content. How do I get that back.
They made the app harder to use so they can advertise their stupid Ultra subscription. Apple and subscriptions have made everything absolute garbage.
At first this app updated with new weekly comics every Tuesday morning and then it became Wednesday morning and then it became Wednesday afternoon and then it became Thursday evening and now it’s about a week and a half behind on updating new comics. So basically everything I’m looking at right now was updated two weeks ago and no matter where I send inquiries to whether it’s Facebook, Twitter, or the DC universe, infinite website they don’t reply with why this is happening or when the new comics will be updated. And I noticed on their social medias that not only is this happening with the basic membership. It’s also happening with the premium one as well.