My iPhone X started shutting down an re-starting about a month ago. I could be in the middle of a call (or any activity) and the phone would simply shut down! I was having at least a dozen of these shutdowns on a daily basis. I noticed that this app was constantly showing activity on and off screen so I deleted it and the issue went away. I also noticed that this app consumed more battery energy than any of the apps that I routinely use. Clearly not suited for the iPhone X.
This site was blocked saying unsafe. However, this site is Not unsafe. Wanted to watch a talk and had to use a phone without Norton. I may have to cancel Norton & use another security program. Advise. Frank S Yelin
Makes iPhone useless. I’m getting only 10 sec of internet before app starts over, taking 3 minutes to restart, to only get another max of 10 seconds of internet use. Continuously cycling taking iPhone off the internet. Tech service useless to fix.
Having the same issues as many other users. Have to keep VPN and web security turned off or my phone constantly crashes and is unusable. Will be canceling my service.
Thei product brings peace of mind
The service & app r very easy to use 4❇️
lets me walk into a ton of phishing emails and doesn't work for my Gmail account and Yahoo account
Tried this on my new iPhone SE with terrible results. Removed it. Phone bad to normal. Looking back on it now, it was probably the issue with my old phone powering off, not backing up, poor performance etc. Norton is good on my laptops but not on my iPhone.
Used this APP for over 4 months. Initially worked fine without any issues. Started getting message on iPhone that my data have not been backed up to the cloud in two weeks. Manually started trying to backup to cloud. Would not backup. Phone started freezing and restarting by itself. Internet started to be slow when connecting using WiFi but was faster when using cellular service. Received backup error stating my internet speed was too slow for backup. Have 2 other iPhones and 3 iPads backing up fine using the same internet connection without any problems. Contacted Apple and Sprint Support for assistances. No luck in resolving issue. Started deleting all APPs to pinpoint if the freezing and restarting was an APP issue. Sure enough, after deleting the Norton Security APP, backup to the cloud, freezing and restarting is not an issue anymore.
I’m a long time Norton subscriber. Early this year, I decided to install the app on my iphone 11 max, but my phone started to crash and reset by its own all day (dozens of times randomly during the day). So I removed the app and my phone went back to normal. Recently, I installed the app again, and same problem over and over. Phone crashing and resetting randomly throughout the day. Very frustrating because it happens during meetings, before that important call. But most surprisingly, is that other users are reporting the exact same issue, but I don’t see NORTON, doing any corrective actions and releasing a fix. SHAME ON YOU NORTON, your app is just useless!!!