How is it possible that norton knows the credit card on file in their system is no longer valid 2 while months prior to the automatic renewal date???? The only possible way that I can think of is that they attempted I charge something to it with the intent of immediately refunding the charge for the sole purpose of verifying it was still an active credit card. Not only did I feel pressured back when I bought the license to put my card k. File in order to retain access to the VPN software, but now they attempt to use it without my permission. Will never renew or purchase another Norton product again. Oh Yeah, and the 4 older extended family members I used to recommend your software to Will all be switching to new antivirus/ anti malware software as well. Never again Norton.
I’ve had this on my phone ever since I bought my computer. It was good, until I started to receive emails about how my phone was hacked and a virus was put on my phone. Now I know these are just phishing scams, but ever since then I’ve had unknown people log in to my bank accounts, change my password and lock me out of my accounts. I’ve had random purchases for things I did not buy, I’ve had to change my credit cards twice, and have had no notification from Norton at all whatsoever. It continues to tell me that my phone is secure, my internet connection is secure, and that nothing is wrong. I’ve now have had to completely factory reset my phone to see if that works. I’m very unimpressed with Norton’s ability to catch these types of things and will not recommend them. My computer is also effected by a virus and will have to factory reset that as well. NOT VERY HAPPY RIGHT NOW.
Very poor app. Doesn’t work for IPad.
Thanks much for info on sites safe.
Norton is the only virus and web protection I will ever trust.
This is is the best decision I made , very helpful love it, thank you
I would like it, if there was a limited free version where maybe it only scans for viruses. As of now you get a 30 day free trial but if you accept the trial you cant decline it before paying.
The title speaks for itself. No issues with my phone; no issues with my iPad. But the VPN on my computer which has infinitely more critical information, constantly shuts off and I have to go “start it” every morning. Then after a few days, it consistently will NOT turn on. SOOO - I chat with Norton, they have to take over my computer and “fix” the problem only to have the whole process happen next week and the week, week after week after week.
It’s been weeks now and am still unable to download updates. Sign in, 2 seconds later asking Again! Please fix. We pay good money for your product which have had many years so please fix...seeing someone since June 2919?!? Got case # from Norton rep......starting 4106....still waiting...but seeing should just delete and recoup $$ reading reviews....SAD ....ok...called again today. Was told uninstall n reinstall. Doesn’t do a thing!! Guess have to waste more time in something purchased that the customer reps cannot n do not help with. Waste of time and money along with inept reps to help...