With the Cloud Cam app, you can access your Cloud Cam feed, anywhere you go. Use the Cloud Cam app to check in 24/7 and catch every activity. Replay important activities that were captured throughout the day. Name your cameras to easily differentiate monitoring views, like the kitchen vs. the living room. Listen in or let your kids know when it’s time for bed with two-way audio. You can even customize alerts by highlighting zones that are most important. Catch every moment Amazon’s indoor security camera features everything you need to help keep your home safe. With Cloud Cam, you get only the alerts that matter. As soon as activity is detected you’ll be notified through real-time notifications, allowing you to keep a tab on your home from anywhere. 24/7 monitoring Stay connected 24/7 to your home, family, and pets in crisp 1080p HD, and catch activities as they happen. Cloud Cam captures up to 30 frames per second, ensuring every moment is secured. Use the Cloud Cam app to drop in on your home anytime by viewing live video streams, replay motion alert videos, and more. See clearly in the dark Cloud Cam features eight infrared LEDs that let you see clearly in the dark. Cloud Cam’s computer vision algorithms automatically activates night vision when lighting is dim. See the entire room throughout the night—not just a spotlight. Two-way audio Cloud Cam’s built-in mic and speaker lets you stay in touch with your household. Check in with the kids after school, tell your dog to stop barking, or say hello through the Cloud Cam app. Intelligent alerts Cloud Cam’s computer vision algorithms analyze video clips in real time. Unlock additional features such as person alerts to get notified when someone’s actually there. Zones lets you set areas that Cloud Cam should ignore, like a fish tank or a tree outside a window, so Cloud Cam can focus on activities you care about. And since Cloud Cam’s intelligence lives in the cloud so it automatically adds new features and functionality.
I have had it for a year and few months now and never had a big issue with the camera however starting off with the new year my camera will now record 4hrs of video even tho the motion detection is on, but it nothing will be moving just records the same area..... idk if it’s from the new update cause also when I check thru the video it tells me video unavailable on the screen in gray... itself still work fine but once i a week or ever 2weeks it will acted out with the recording issue
The motion alert reporting to my iphone is random. It will work and then stop. Usually but not always it will start again after turning notification off and back on in iphone settings. Oviously if i am not at home I have no way to test it which makes the cloud cam pretty useless. I have 2 cameras and both exhibit this same behavior. I have gone through the app troubleshooting per Amazon to no avail.
i’d love it better if i can schedule nights as well as have the home/away feature both on.
This app does not find the WiFi very well still not find the WiFi connection with this app needs better app or something poor connection
Keeps telling me there is an internal error everytime I try to sign in. I’ve signed in on the website just fine though and was able to view the room from the laptop. But the app doesn’t work.
I haven’t been able to view live video on my phone for about two months now unless I’m on WiFi. However I can hotspot my phone and my iPad can watch live video from the same phone data..... amazon support has been less than helpful.
It’s hard to imagine a company as big as Amazon have such weak App Dept. I am using the latest version of the Cloud Cam on iPhone XS running 12.1.2. The two major problems are: (1) Two way audio is hit or miss. I tried it to use it to communicate with the maintenance crew in my apt while I was away, but it didn’t work. But sometimes it works for a bit. (2) When I turn the iPhone sideway, the video will have two thick black bars on both side, and a dark blue bar at the bottom of the screen. Isn’t two way audio a feature of this product ? Why isn’t it working? You guys need better team to do the coding.
Would be a great app if it worked while I was using cellular data. Until this issue is fixed it is useless:(
My cloud cam will not stay connected. Often get a message that it is offline.
The options to choose different time intervals to receive messages does not work. For example, I have tried to only receive notifications every 10 min, 30 min, and 1 hour, however, I get notifications for EVERY SINGLE MOTION DETECTION! My phone is blowing up all morning and evening with hundreds of notifications. I've uninstalled the app and reinstalled. I've removed the cameras and added them again. I even bought an extra camera thinking it was a problem with the hardware but nope. Notifications are relentless and constant. This is not great because at some point I'll miss important ones one of these days. I pay for the annual subscription also. I miss my Nest Cam. I guess my fault for trying to get a cheaper option.