By BetterMe Limited
Until you somehow get logged out and no one will get back you. I paid for a year in August 2022. The March somehow I got bumped out. In April I contacted support They asked me for information and when I called Apple to figure. I emailed it and I have not heard back. So needless to say their customer support is awful.
Rating system will not allow zero stars; therefore I’m giving the app/company one star. Free apps similar much better . I cancelled within the trial period; still got stuck with a 6 months subscription bill. DO NOT PURCHASE!!
I tried to cancel same day of renewal… nope. Too bad. They are not customer friendly.
They have an advertisement that says if you have a subscription for more than 30 days the price would be 1199 and they won’t charge you $30 I didn’t cancel the subscription so I don’t understand why they charged me that $30 when they were supposed to be 1199 for a promotion
After a servers knee injury I just got back and I’m so happy to be guided to reach my goal! Súper perspective and awesome guidance!
I was charged $59.99 for a renewal I didn’t want or use and am unable to get customer service to help. It feels like an expensive scam.
I downloaded this app with such high expectations. I really wanted to try the viral 28 day Pilates challenge; however, after downloading the app, I couldn’t find the challenge anywhere. I have reached out to better.me several times requesting assistance/direction, with absolutely NO HELP. I’ve been ignored. All I’ve gotten is crickets.
Very disappointed in this app. My fitness pal is way easier to track food and other apps have better work outs. I went to cancel my subscription and it doesn’t show up under subscriptions in your Apple ID like a normal app. You have to hunt down how to cancel. I thought I cancelled it and still didn’t and then was charged for it and they wouldn’t refund. Very deceptive practice.
I thought finally this app will finally be the app that helps me get it all. After paying for a subscription you still don’t unlock everything. No workout. Not good meal plans. Hard to customize. Not worth it and when trying to get in contact with customer service they don’t respond. Try calling they don’t help. Getting a refund they don’t help. App is useless and not worth a penny. *Customer service is horrible. Was told to contact them. Contacted them many times no one responds back not worth the money or time. *
I was looking for an app to push me, this is not the one. You have to log everything manually and there isn’t any sort of structure. So disappointing.