Vrbo Vacation Rentals
By HomeAway.com, Inc.
- Category: Travel
- Release Date: 2017-07-19
- Current Version: 2023.06
- Adult Rating: 17+
- File Size: 305.59 MB
- Developer: HomeAway.com, Inc.
- Compatibility: iOS 14.0+
Description
Beach house? Condo? Cabin? Your perfect vacation home awaits. Travel better together with Vrbo. • SEARCH from over 2 million unique places to stay in 190+ countries • PLAN and collaborate with friends and family using Trip Boards • BOOK securely from your phone or tablet • TRAVEL anywhere and share trip details with your group • STAY FLEXIBLE: Vrbo offers free cancellation With the Vrbo app, you can: SEARCH • Browse vacation homes with pools, backyards, and all the room you need. • Find vacation homes you won’t find on many other travel sites. • Filter by what’s important to you and your group: price, location, amenities, and more. • See property photos and reviews at a glance. • Have questions about a property? Get quick answers from our virtual assistant. PLAN • Tap the heart to easily save and compare places you love. • Invite friends and family to join your Trip Board and help you plan. • Leave comments and vote for your favorite properties. • Keep your trip conversations in one place and chat with your group from anywhere BOOK • Have questions? Message the owner or manager to ask about the property. • Book and pay securely on the Vrbo app with your credit card. TRAVEL • Quickly access important booking details like check-in instructions, WiFi passwords, and arrival information -- even when you’re offline. • Share important trip details with friends and family by adding them to your trip. • Access your conversations and message homeowners from your device anytime. • View a trip countdown and get helpful reminders on your Home Screen by adding the new Vrbo Widget available only on iOS 14. Find the perfect vacation rental with Vrbo. Note: currency is displayed as USD in the property listings unless otherwise noted. Please visit www.vrbo.com/mobile for more information about the Vrbo app.
Screenshots
Reviews
VRBO promised but didn’t deliver
Tl;dr Our host cancelled because of a serious plumbing leak at the last minute for a 4 night stay. VRBO customer support promised to find us a new place multiple times and did nothing, even though this is part of their “Book with Confidence” guarantee. This review is about VRBO, not the app or the host. We were on our way from Texas to the Grand Canyon with our 4 kids and meeting extended family coming from other states. A few hours before check in time, our host had to cancel because of a significant water leak in the house. We assume that this was a real issue and this review is not about the host - he immediately refunded us the whole amount. This review is about VRBO’s response. First, we called VRBO to find out what to do. I had to call 5 times because the call kept dropping and even though I gave them my number in case the call disconnected, they never returned my call. So I had to call back and get in line at the end of the queue each time. I had to wait another 15 to 30 minutes for every call. Each time I called back I had to explain the situation to them again, even though I had done it to the previous times, and I provided them the customer support case number. Second, I found out we qualified for “Book with confidence guarantee”, so they said for the first night of our 4 night stay we could find a hotel and they would reimburse us. This was fine, although I haven’t gone through the reimbursement process yet. However, we had a bunch of refrigerated food that was hard to find a spot for in the hotel. Third (and worst) as part of the “Book with confidence guarantee”, they said they would also find a comparable property for the remaining 3 nights of our stay and they sent it to the rebooking dept and I was a stranded customer so it had been escalated and said I should receive an email about it. After 4 hours, I didn’t hear back - I was a bit anxious because there weren’t a lot of properties available that week. I called back and they said they couldn’t transfer me to the rebooking department and that they would contact me. At this point I lost faith in them doing anything and we needed a property urgently, so we found one on Airbnb. I never heard back from VRBO, the rebooking department never emailed or called me - despite the fact that I was told 3 times they would and it’s in their “Book with confidence” guarantee. We found a great property on Airbnb - 5 stars for that experience. Last note, VRBO policy doesn’t have a penalty for hosts who cancel last minute, even though guests typically can’t be refunded. This doesn’t leave me feeling confident.
All our VRBO’s have been extremely accommodating and enjoyable!
Looking forward to. This one as well!
Second payment
Little disappointed that our second payment was not taken automatically. Almost lost reservation due to lack of payment. No email. No notification.
Review
Vrbo is a recommended website
Reservation canceled ridiculous!
I am going to check out Airnbnb and getting off Vrbo as soon as I get my refund. Carmel Frimpong-Manso had an apartment as available that was not available so after I pay they have to cancel to then tell me they will refund my money in 15 whole days! I’m upset because they don’t know what plans I have for my money & my budget and I should just go figure it out for their mistake! Like my flight is arriving and I should just go figure it out??? Even if I can why should I pay for someone else’s lame inefficiency?! Very disappointed.
VRBO is great but the app is painfully slow and doesn’T load.
VRBO makes travel so easy but they need to improve the app experience. It’s so slow it’s practically useless.
Booking
So far everything was Smooth and easy to book. Agent ( Mr. karim ) was ver helpful .
Average
We had a great vacation in spite of red tide. This rental is in an ok location but have to drive a few minutes to beach. The pool is great but needs cleaning. Says pool company comes on Thursday but no one showed up. Debris in it on arrival and when we left. Grill needed gas, small and dirty. Beds are comfortable and house well laid out with rustic charm, some would say dated. Ceiling vent in kitchen very dusty, maybe mold. Our clothes had a musty smell when we got home. To be honest I rented it for next year but cancelled as we left with a dispute over clogged drain. Plumber told us it wasn’t the banana we put in the disposal but grease buildup. Make sure to buy insurance our banana peel cost us a day without kitchen sink and 300.00.
NIGHTMARE EXPERIENCE, NO SUPPORT
Do yourself a favor and book with AIRBNB. The owner mis-advertised the property, gave us the wrong address (we wandered around for an hour trotting to find it), had a FILTHLY property with no towels, rugs, or garbage bags, one of the beds was broken and on the floor, and the dishes were dirty. I spent two hours cleaning the unit and the owner charged us $1000 for supposedly leaving it dirty and for breaking the bed that was broken when we arrived. VRBO was no help. The whole thing is a scam. Take your money somewhere where they’ll listen to you. -12/ 10 stars.
July vacation search
Helpful descriptions. Easy to search and save. Get insurance.
More by HomeAway.com, Inc.
