This app is a NIGHTMARE to cancel if your payment method needs updating. Essentially you are put in a catch 22 to where you cannot remove the app or cancel the subscription without updating the payment method. I ended up updating the payment method only to be charged immediately for yet another month that I did not want and I still have yet to find a way to cancel this subscription and get it out of my freaking life!!!! I have failed at my attempts in troubleshooting the issue with Apple they have an option for you to report a problem you elect the problem on the drop-down end it basically tells you to go back to the vendor it is no help whatsoever. During the course of trying to resolve my issue and cancel the subscription there was a request for the order number which is found in the confirmation email- I continue to get a message saying that the order number is not valid I tried a number of times and even used the document number just in case it was that rather than the one labeled order number. At this point I feel I am being held hostage with no way to cancel this app furthermore I cannot remove the payment method without replacing it With another valid one because the subscription is still active It will not allow me to remove. So I cannot delete the app or cancel The subscription because there is no option to do so under manage subscriptions. Understanding that if there is no option to cancel the subscription the expiration date noted is when the subscription Will end on its own but considering they just charged for another month I have a suspicion this may happen yet again!!! I’ve never had this much trouble with any other app ever!!!
I love this app and have really enjoyed using it with my husband. We are newlyweds and it is helpful in keeping the health of our marriage top of mind without the unneeded formality of a couple's therapist. As newlyweds, we don't have any major problems, but you have to water your garden for it to grow or whatever the saying is -- this app does just that! I feel confident that it will keep any small issues from becoming larger ones down the road.
If you are seriously dating and looking to get married get this beforehand!! I love this! We are buying the monthly subscription because the first session we had was so great and helped us! I rarely write reviews, but now I pay more attention to my husbands emotional callbacks. This app is fabulous, my husband doesn’t have to be embarrassed about talking silly in front a counselor like he does in the exercises, completely candid and goofy and personal. As opposed to a counselor who wouldn’t understand our jokes. We have weekly sessions.
Right off the bat , I realized so much just from the free trial & im loving it & it helped my marriage be so much smoother ! My husband & I are happy and getting stronger ❤️
Keep a good dose of this going and your marriage will benefit. When challenges come, they’ll be more bearable because you’ve built up some strength with the weight from the truths and exercises.
How are you supposed to tell me what’s wrong with me just by choosing multiple choice answers. So pointless. Waste of time.
DO NOT DOWNLOAD THIS APP FOR THE FREE TRIAL! I curiously downloaded the trial version of this application. Upon first glance the app seemed too complicated and preferential of heteronormative relationships, which isn’t acceptable for me. I never opened it after the first day. By day 7 of the app taking up space on my phone, I received a $11.99 bill! Seriously, this will cost you a RIDICULOUS amount of money if you don’t remove it on time. I didn’t complain initially, I just removed the app. Little did I know, Lasting was CONTINUING TO CHARGE ME INSIDIOUSLY when I didn’t even have the app on my phone WITHOUT MY CONSENT! If I remove an app, that should be the end of it. There should be no sneaky means of charging a consumer who I’m certain they can very well tell had never been active on the service, nor owns any means to using it. What’s more... $11.99 for a monthly subscription to this is INSANE and bogus. Seek real therapeutic help... this doesn’t compare.
I really love this app! We were having some communication challenges and tried this app and already I feel like we are learning about each other, growing, and communicating. I feel so happy and optimistic, and it’s fun and reflective too! I highly recommend this app even though it is scary to start talking about hard things!
Want to stop Lasting due to refusal of partner to participate