By AT&T Services, Inc.
AT&T ActiveArmor℠ Mobile Security(FREE)* Download to activate the free app and services for an extra layer of protection that helps you easily secure your data, manage nuisance calls, and more. • 24/7 Automatic Fraud Call Blocking: Detects and blocks calls from likely fraudsters before they reach you. • Spam Call Blocking: Blocks or sends calls to voicemail if identified as a Spam Risk. • Nuisance Call Alerts: Labels potential nuisance calls from telemarketers, surveys, and more. • Nuisance Call Controls: Choose call categories to accept, block, or send to voicemail. • Unknown Calls to Voicemail: Automatically sends callers to voicemail if they're not in your address book and blocks other numbers in your personal block list. • Personal Block List: Add individual unwanted callers to your own block list. • Device Security Helps protect your data from mobile threats: • System Update: Keep up to date with operating system changes with reminders. • Passcode Check: Ensure you have a passcode to help keep your device and data secure. • Breach Reports: Get alerts about company data breaches, along with helpful tips. AT&T ActiveArmor Advanced Mobile Security (In-app $3.99/mo. purchase) ** Includes all the functionality of AT&T ActiveArmor Mobile Security, plus added protection: • Public Wi-Fi Protection: Get your own private connection (VPN) – to protect your data on public Wi-Fi networks. • Identity Monitoring: Get alerts and advice if your personal info is leaked. • Reverse Number Lookup: Shows caller details when you enter a U.S. number. Up to 200 queries per user within a 24-hour period. • Caller ID*: Gives you caller details. • Safe Browsing: Avoid suspicious sites – surf the web safely. Mobile Security & Advanced Mobile Security* Requires download of ActiveArmor App & acceptance of terms of service and a compatible device running iOS13+. Data charges may apply to app download/usage. Eligibility: Consumer and business wireless accounts with eligible service and AT&T HD Voice-enabled device. Non-AT&T Customers: The following features are only available to AT&T customers: Auto-Fraud Call Blocking, Spam Risk Labeling & Blocking, Nuisance Call Alerts, Nuisance Call Controls, Unknown Calls to Voicemail, Personal Block List, Caller ID. Some features may not work while roaming internationally. Details at www.att.com/activearmor For complete terms for AT&T ActiveArmor, see Details at https://www.att.com/legal/terms.activeArmorMobileSecurity.html **Advanced Mobile Security Subscribers pay $3.99/mo. Auto-billed every month through your iTunes account unless canceled. Subscription automatically renews and your account will be charged $3.99 unless auto-renew is turned off at least 24-hours before the end of the current period. To manage your AT&T Active Armor Mobile Security (“Active”) subscription, go to iTunes. Once your Advanced subscription is canceled, you will be downgraded to the basic, free version of the app. To remove the service entirely, you must cancel within the app or via myAT&T, after your iTunes subscription period ends. Payments are nonrefundable (subj. to applicable law). Public Wi-Fi Protection. Requires setup; the feature is automatically enabled when your device joins a public (unencrypted) Wi-Fi network unless an alternate VPN service is active. Does not work when using certain video streaming apps or Wi-Fi calling on certain devices. • Identity Monitoring. May not detect all compromises or leaks of your personal data. • Reverse Number Lookup. Limited to 200 queries per user within 24-hour period. Requires activation. • Caller ID. Must be in AT&T HD Voice coverage area to be alerted to caller name and location. • Safe Browsing. May not detect all suspicious websites. Requires activation of Public Wi-Fi protection to be enabled. For complete terms for AT&T ActiveArmor, see Details at https://www.att.com/legal/terms.activeArmorMobileSecurity.html
This app is so fkin stupid. Every time I click on the app, I get a pop up box that tells me I need an active cellular connection. Wifi should work just fine, it works just fine with my other apps and it worked just fine when the app was under/known as call protect.
Caller ID doesn’t work. Good luck getting customer service.
I had been receiving a lot of spam calls & text messages & one day I even got a text message from AT&T advertising it’s Active Armor App. So I checked into it & it seemed like it would be worth trying. For several months it was doing exactly as it was supposed to, blocking all the incoming spam; NICE! But suddenly, after the first several months, I was receiving text messages & voicemail messages from people on my contacts list informing me of their attempts at calling my phone & that every time it would go directly to voicemail. AT&T’s Active Armor was blocking every single call to my phone for the next several months, frequent callers from my contacts list, everyone! That was not acceptable! I finally had to go to an AT&T store because I couldn’t figure out why I couldn’t get incoming calls & the lady at the store was very helpful & figured it out for me. She had to delete my profile/account on the Active Armor App then removed the app from my device & everything went back to how it should be, fully functioning phone service! +Please note that during this ordeal the only thing malfunctioning was incoming calls. I was still able to make calls, send & receive text messages & I still was able to use the internet*
It always says system unavailable and to try again. Then I’m constantly sending logs yet nothing gets fixed.
It won't even let me past the "Select your level of protection" screen. The "Continue" button does nothing.
Has never initialized in 3 months. An live call with a slick but unhelpful att customer representative implied to me that many subscribers have this problem.
Brand new iphone and app does not work. And at&t’s response. Delete and reinstall!
Won’t register. All iPhone updates installed on 13 Pro
I can’t use the Call Protect app now, and then every time I try to set up this app, it says “cannot complete registration”. I’ve deleted and re-downloaded it several times, and I have an up to date iPhone 14.
Tried to upgrade from Call Protect. ActiveArmor installed, billed me, and won’t register me or set up service. AT&T and Apple blame each other. Two hours of combined time and no resolution.