I tried the free trial with every intention of subscribing. Every single time I went to watch a show, I was lucky if I was able to get 5 or 10 mins before it would crash. Tried watching stuff at different times of day and night, just terrible. Major disappointment bc I love British tv shows and movies. I’d give it zero stars if I could.
Really looking forward to watching a lot of British TV, absolutely not looking forward to using this piece of crap app.
AirPlay to Apple tv from my iPhone or iPad, content crashes constantly, and like others have said, it takes you back to the beginning. I watched the first minute of a show 6 times because of that. I gave up and streamed from the BritBox website—no problems. Don’t bother with the app, just stream from the web and AirPlay to Apple TV. Developers: you have a lot to fix!
Episode Castles in the Air crashes at 58 min. Please fix this.
Don’t give these guys your $$$! They keep taking my money after I canceled!! Paid for the subscription yet when I try to use the app it wants me to subscribe!! I already did!!! Can’t watch a thing! Contacted customer service twice by phone and several times by email. The guy on the phone sounded like he was 15. He was rude and kept cutting me off! I can’t get them to return my emails or refund me my money!! SCAM!!! Don’t do it!! Sent an email as requested and still no reply.
I just did the app update on 12/28/18 and now nothing streams to my Chromecast. Anyone else having these issues? App shows up on Chromecast but once I press a program it shows it loading only to drop it and go back to BRITBOx start screen. HATE UPDATES that don't really update
I would love this if it wasn’t so frustrating to watch. I will not be renewing after at least one full year of crashing and restarting repeatedly with everything I try to watch.
I use the app on my iPad and roku. Honestly only pay for soaps. Only problem I have is getting charged different times each month. I was charged twice this month already! (December)
The closed captioning is almost completely unreadable. The text should be placed on a black bar. Instead, it’s just put directly over the picture rendering it nearly impossible to read anytime it’s over something light on screen (a white shirt for example.) The font size is also painfully small. I don’t even know why they bothered. I’m thankful for the free trial or a might have wasted money on this. I would rate zero stars if I could. Good bye.
Streams for a few minutes and then crashes. It’s been constant. Didn’t start doing this until this year.