The iPhone X has been out almost 2 years, it doesn’t fill me with confidence to subscribe to a service that can’t keep its app updated. The most unfortunate thing for me is I love QI but can’t find much else to watch on Brit Box. After my 7-day free trial is up, I’m out.
Why don’t you look at some other apps before you try to design your own? The interface on this is complete garbage.
I am on 7-day trial, but I can’t use the BritBox app because it isn’t recognizing my password. I called the support line and they were absolutely no help at all. Couldn’t find my account and didn’t feel like exploring any further to find my account. I repeat: Box support people were zero help. I clicked on the forgot my password link, but it is not sending me an email with the link to reset my password. So, there is no place to get any help to get back into my account.
This app has a lot of good shows. Does not keep track of where you are in the episodes do you always have to search through the episodes. Cumbersome. I will keep it a little longer because I like the shows. Acorn has a better app but not as many shows.
First, I understand the need for some subscription services. While I do not think they have a place for software apps, e.g., photo editors, I understand the need for them in streaming entertainment services that are not otherwise supported by advertising revenues. Frankly, I prefer streaming services that give me a choice of free w/ads vs. ad-free by subscription. If I am a heavy user of the service I would go with an ad-free experience, but if I am a casual user, I am more likely to be willing to suffer thru an ad-infested stream. The latter being the case with the BBC channel. While on a recent cruise, our on-board TV service included BBC, the programming of which my wife and I became quite fond of. After the cruise, when home I checked our bloated cable TV channel line-up sheet which when rolled out reminded me of a roll of toilet paper (in more ways than one) and I was dismayed to not find BBC. But hey, I do get 400 other channels that I have no desire to watch. That being said, my disappointment with this service/app is two fold; 1) the subscription service is too expensive (for me), and 2) it is deceitful to not state the subscription price up front in the AppStore description, thus forcing me to have to waste my time downloading the app only to find the price is too high for my budget, and then having to waste my time writing this review to complain about your marketing practice. I don’t expect you to lower the price just because I think it is too expensive, but how about doing everyone a favor, stop being sneaky and state the price of the service upfront.
My first evening it crashed so many times I won’t make it to the 7 day trial period. Great lineup but too frustrating 😖
Used iPhone X to download app and sign up for trial, had immediate access. Now using seamlessly on all devices-phone, iPad, Mac and Apple TV. Huge selection of programs. On Apple TV, CC is selected by episode instead of by three clicks or swiping down, and very helpful for some accents. Watch list is great and easy to see which episode is next — nice as I currently am switching among three shows. Almost didn’t try app because so many have had problems, but perhaps issues have been resolved.
Free trial so figured nothing to lose. The content was poor, really old TV available in a host of other places. Attempted to cancel subscription so it wouldn’t continue but there was no cancel option where it usually was in iPad/iPhone settings, only options to continue with monthly or yearly subscriptions. Had to contact Apple for a refund and to ensure cancellation actually went through.
I love BritBox and have no problem with the app at all! I stream it though Amazon Prime
Shetland with Douglas Henshall is a great series and the main reason I signed up for this service, I really didn’t want to get ANOTHER streaming service. But I wanted to see Shetland, so I signed up. There's a problem though, because as much as adore Shetland and am glad BritBox carries it so I could avoid waiting until Netflix got it, I sometimes cannot understand thick Scottish accents. It’s probably a common problem for Americans, the accent being so different than ours, so it's useful sometimes to use the closed captioning. It can be helpful figuring out words I'm not familiar with, or discern something that is mumbled or slurred, but CC doesn’t work on the AppleTV app. So, as a possible workaround I tried playing the video using the iPad app through the AppleTV, you know since the closed captioning works on my iPad, but the text of the closed captions stayed on my iPad, even though the video played on the TV... That's very annoying, and sorta counter to the point of having the captioning option in the app if you can‘t see them while using AirPlay to watch videos on my TV. Can you fix the closed captioning in the AppleTV app, please?