I use a stand and keyboard and have been unable to watch Britbox due to portrait only navigating. I have cancelled my subscription because it makes no sense to pay for an app I avoid using because of these issues. Most people will want to scroll through available titles at their leisure and the portrait only navigation makes this tedious. Available shows and movies are not worth the irritation.
Unbelievable. Still no navigation in landscape mode, despite dozens if not hundreds of complaints and a couple of months to correct the problem. If this isn’t corrected soon I will be canceling my account.
(1/19/21). I was hopeful this app would be fixed so that I could renew my subscription, but yet again, another update (Ver. 2.0.4) has not corrected anything. The app opens in portrait mode which makes finding show tedious at best. Once a show is selected, the app rotates to landscape but sits with black screen and a spinning circle. It may or may not eventually open. Then if one chooses to make a change, like to change subtitles, it pops back to portrait and once again the spinning circle screen appears in landscape. This popping back and forth occurs every time one leaves the playing show, like to look at another episode. The BritBox app is unwatchable. If this company were ethical, they would refund or extend subscriptions for the months that the app does not work. Having enjoyed BritBox in the past, I have tried numerous times with each update to watch BritBox shows. It is not possible to do so. Prior to messing up the app some months ago, it worked fine. They should just restore the old app until they can figure out whatever it is they are wanting to do. Meanwhile, my annual subscription will not be renewed.
I updated Britbox because I hoped the latest version would have an option to disable autoplay. Welp, it does not, and on top of that, this latest version seems to have made the app significantly worse. The biggest issue is not being able to get out of portrait view. Which is absolutely idiotic for a video app which most people would be viewing in landscape! The app also gets hung up a lot when I try to load a new episode - takes several tries to actually get a video to play. Overall, a terrible step backwards and developers should be ashamed of themselves. I hope whoever approved this gets fired.
Once I loaded Britbox on my iPad today 1/18/2021, the screen shifted to Portrait Mode. I can’t watch Britbox in Portrait Mode. This was the same issue a month ago when I loaded the app. I thought they would have fixed it by now.
Just started trial period on 16 Jan, 2021 with version 2.0.3. So far so good except on home screen on iphone i lose the rightmost part of the screen. The display does not resize according to connected device’s display capabilities. Installed update to ver 2.0.4 today 18 Jan, 2021 in hopes a fix for this minor issue would have been part of the update. No joy. Other than that minor issue quite happy with the app.
January 2021. If you’re going to use this app on a TV it’s now somewhat stable. On an iPad, forget it. What a piece of junk. It forces the Home Screen into portrait mode and then when you select a program it will finally switch to landscape mode. No thought to look and feel? Next it will sit their with a spinning arrow for an inordinate amount of time. It appears to be downloading or caching the entire show before starting. February 2020 update: works fairly consistently on iPad. On AppleTV4 (latest) it frequently crashes. “Could not load BritBox, network error - Retry” gets stuck on the screen and the only solution is to delete the app and reinstall. May 2020 update. Crashing on AppleTV4 has gotten to the point the app is unusable. Almost a daily occurrence now that on loading the app, the usual BritBox could not load - retry error comes up, but now it does that with the previous viewed content blurred out but still running in the background. When is this going to get fixed!!??
For some reason when I close app and open it back it is a black screen and the only way I can get it back is if I restart my phone. Please help
The content is great, large selection of shows, some I never knew and have discovered. However, the app across every platform I’ve used it on it very user-unfriendly, almost always relating to navigation. The problems are small, but countless, and they add up to a frustrating experience, especially compared to other video streaming apps. iPad app: simply does not work anymore. Always telling me to refresh the app, it still won’t load. (when it did) Doesn’t do landscape mode No Picture in Picture mode. The only way to watch on tablet right now is with a browser. At least that works most of the time (captions don’t work frequently though). Apple TV: Has no universal setting for auto play. You can only choose to stop auto play at the end of an episode. No universal setting for captions. Captions have to been selected for each episode you watch. Either by the drop down menu while the episode is playing, or going down past the episode you’ve selected to selecting the button indicating it to play with captions. Captions are ridiculously small on Apple TV. The Menu button doesn’t take you to the top of the menu like every other Apple TV app does, but out of the app. In order to get to the top, you have to scroll to the top and select the menu that is already selected and it takes you to the top of that menu (like “Watchlist”). Does not list next unmatched episode under “continue watching.” It only lists episodes you have not finished, and if you skipped to the next episode during the credits, it will list it “continue watching.” The find the next episode, you have to find the series from scratch, select the season from scratch, and scroll to the next episode without any play time. — I’ve paid for a month because I like the shows, but if this user interface doesn’t improve, I’m not renewing.
First of all it’s orientation is north south instead of east west, the way people use an iPad. Secondly the layout of programs is awful, tedious, and annoying. The BritBox program is good but this app really stinks!