Paid online for the year, not sure we’ll renew. App doesn’t have even the most elementary functions that All the others do: No forward or back buttons & no sorting features. And for some reason, the users have to go through two pages to get to the whole genre list they want, which is problematic if they have poor internet. The only way we can watch the app is through iPad or iPhone. We signed up online & our username & password aren’t accepted on other devices, including a brand new Roku. We have to mirror our devices to AppleTV or connect with an hdmi cord. (From the reviews, we see that we’re not the only ones & that Britbox doesn’t appear eager to fix these issues.) Parental “ratings” are Not trustworthy: How is it ok for a 14 yr-old to see male full frontal? I’m quite sure if it’s not ok in person, it’s not ok onscreen. Britbox ratings don’t match other ratings sources. Major child safety issues! There also aren’t many family friendly shows offered anyway. We do love most of their selection, but with so much trouble getting to it, it’s not worth the price. Wish Britbox would address their customers’ complaints, we want to continue on with them...
I love Britbox but hate the app. It seems to glitch and have playback errors on a weekly basis. Most important issue though, I need closed captioning to watch tv, and Britbox, while it does have it, has it in a separate link for each episode. Not only do you have to choose it for each show you watch, you actually have to choose it for each and every episode. It’s exhausting and very tedious. I cannot just “continue watching” from Apple TV or the Brit box app because it will continue with the non-closed captioned link with no option to choose differently or access the main show link. Then it is very difficult to find the show I was watching. At this point you actually have to go back to “all shows” and scroll through them all A-Z or search up the show to find it. Then you have to select season because it doesn’t save your progress and go to the appropriate season and episode that you were on. The interface is very clunky and should do a better job saving your shows. Even on their own app, if I were to click continue watching (which even then picks and chooses which few of your shows to offer this for) it only starts playing the non-closed caption version and gives no way to access the closed caption link for the episode (or access to any of the other episodes for that matter). Pretty much every other TV service offers a simple drop down on a show once you start playing it to choose closed captioning. Why Britbox chose this weird, exhausting method I can’t figure out. The app needs an overhaul. I hope they are working on it because I do enjoy Britbox.
I want to give Britbox 5 stars. It’s got great programs, an incredible selection, it’s the only place I’ve seen to catch this much Classic Doctor Who episodes, it’s affordable & reasonable, it’s got great potential of being a stay in the streaming service market someday; but it’s biggest problem I’ve seen so far is that unlike other apps like Netflix, it’s application crashes 98% of the time I watch a show. In this regard, it never really gets off the ground, and it’s sad. I don’t hate it’s concept, but it has extreme technical issues at this point. Please fix the app if there’s anybody out there.
Love the app, but the capability of accessing what you’re in the middle of watching or have watched. When I first open the app, sometimes the episodes I’m in the middle of will come up, but not always. The app never indicates what’s been watched and there’s no place in the app to go to pull these things up. This is the only service I can get access to QI, so I just have to deal with it, but it’s frustrating. Would also like to see more panel shows!
I love using the BritBox app, however, it would be nice to have 10 second “rewind” if you will for when I watch on iPad. Having to manually replay a particular scene throws the whole thing off. Thank you!
If I were rating Britbox based on its BBC/ITV content, it would get an easy five stars. And it’s because of the content that I’m prepared to give it two, because the app is awful, missing basic features that most other video apps have (eg, 15-sec rewind/fast-forward, picture-in-picture). Most annoying is the fact that it doesn’t remember which episodes of a series you have already watched. And for those of us who use the AppleTV app, it does not play well with it: although AppleTV knows which episodes you’ve watched, clicking on the episode in AppleTV takes you into Britbox but not to the episode in question...or even the series. I expect better from the BBC and ITV. (At this writing, the last update was 8 months ago, which, given the state of the app, is unconscionable.)
First of all, great selection of programs. Worst interface of any online tv service! Now it doesn’t recognize me on my tv, says I’m not in the US or Canada. I guess Virginia has moved to a new country! Can’t delete the app, it will only let me turn it on or off (Apple TV) You have 2 days before I cancel!
Man! I really really really want to watch the new season of Spitting Image. Please put them up so we can see them?! Please???
This app is terrible! Now they’ve loaded old 1950-1960s Agatha Christie movies but the volume for just these is so low you can’t hear anything. No I’m not old, no problem hearing until these! The new stuff I watch with the volume low, 7-9. But the old ones I’ve had at 100 and still can’t hear the soft talking! No my tv, it works with everything But these
Not possible to see what shows are in the line up without signing up for a trial. Once signed up, hard to log in - doesn’t offer iCloud password lookup, and the keyboard is half offscreen when entering the password (iPad Pro 12”).