AT&T Call Protect

Description

AT&T Call Protect uses the power of the AT&T network to automatically block potential fraud calls, show warnings of suspected spam calls and gives you the power to add unwanted callers to your personal block list. Also includes access to AT&T Mobile Security which helps protect your phone from mobile threats. Req’s download of separate apps. Avail. for AT&T postpaid and business wireless customers with eligible wireless service. Excludes government, FirstNet network and AT&T PREPAID. AT&T Call Protect: - Automatic Fraud Blocking: Detects and blocks calls from likely fraudsters - Heads up on Suspected Spam*: Warns you of telemarketers and other suspected spam calls so that you may decide whether to answer, ignore, or block - Personal Block List: Allows you to add unwanted callers to your own block list - Report Spam Calls: Help identify suspected spam and likely fraud calls. Your reports help us to continually improve our service for everyone AT&T Call Protect Plus (In-app purchase): - Custom Call Controls: Take more control by choosing entire Categories (Telemarketer, Political Calls, etc.) of callers to allow, send to voicemail or automatically block - Enhanced Caller ID*: Identify your incoming callers by name and location - Reverse Number Lookup: Enter a U.S. number to get caller details. Up to 200 queries per user within 24-hour period. *Available in AT&T HD Voice coverage areas AT&T Call Protect: Automatic Fraud Blocking: May inadvertently block wanted calls. Suspected Spam Warning: May allow service messages and/or other permitted calls. Personal Block List: Permits blocking of individual phone numbers (excludes unknown numbers). Manage all settings via app. AT&T Call Protect Plus: Subscribers pay $3.99/mo. Auto-billed every month through your iTunes account unless canceled. Subscription automatically renews and your account will be charged $3.99 unless auto-renew is turned off at least 24-hours before the end of the current period. To manage your AT&T Call Protect Plus (“Plus”) subscription, go to iTunes. Once your Plus subscription is canceled, you will be downgraded to the basic free version of AT&T Call Protect. To remove the service entirely, you must cancel within the app or via myAT&T, once your iTunes subscription ends. Payments are nonrefundable (subj. to applicable law). Custom Call Controls: All call categories, except Fraud, are automatically set to allow. Manage all settings via app. Eligibility: Compatible device is required: iPhone 6 or newer running iOS 9.3+ and includes AT&T HD Voice-enabled smartphones. Smartphones sold by other carriers may not be eligible. Rates: Data charges may apply for app download and usage. Other charges and restr. may apply. For complete terms for AT&T Call Protect, see att.com/callprotectterms

Reviews

No way to downgrade from Plus

Upgrading to Plus indicates that if you cancel the iTunes subscription it will revert back to Basic, but it doesn’t. Not even the AT&T support reps could do that without breaking the App registration process. As such on the positive side you can get Plus for free, but on the negative side there’s no way to get rid of it if you don’t like the features (like enhanced caller ID).

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Not blocking

Got 15 scam calls today... it flagged one. When it starts blocking the crud I’ll give it a 5.

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How can I stop the calls?

This worked for one day. Now I’m receiving calls again. I’m going to cancel all my dealings with at&t if you can’t stop these calls.

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Doesn’t work

I’ve had 3 calls back to back which should’ve been blocked

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It kinda works

But the kicker is that if you want more complete coverage, you have to pay an additional monthly fee- for protection, from security issues that are inherent in the very system that they literally invented.

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Blah blah blah

The free version. Calls still come thru. After you answer or determine it spam, you have to manually add it to this as call block. That does no good because the spam callers change the number they are calling from called Spoofing, to a totally new number and continue to call. ATT is operating bait and switch, ie. Bait and we’ll charge you if you really want this to work. FCC should clamp down and force them to provide it and not charge extra for it.

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Update didn’t fix sign in

Update was released today supposedly fixing the sign-in problems. However, I am still having the same sign-in problems as before. This app was great WHEN it worked.

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Don’t waste your time

This does not work. One out of 15 calls was flagged. This is pointless. Don’t waste your time

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Virtually worthless

All the calls still come through and have to be manually blocked. A decent app should respond to known telemarketers and shut them down before they ever ring. And AT&T does nothing for the bulk of the calls using spoofed #s

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Call Protect Plus a waste

I subscribed to the Plus option under the impression that it would block Unknown or Private numbers. NOPE! They still come through!!

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