Get the best care for your pets with Fuzzy, the #1 app for pet parents. With 24/7 Live Vet Chat, digital consultations, and vet recommended products, Fuzzy will improve your pet's health and extend your pet's life. Founded by pet parents, Fuzzy is the trusted pet health app made specifically for pet parents like you. Download to get all the knowledge you need to to help keep your pet healthy and happy. Why you’ll love Fuzzy: • 24/7 Live Vet Chat - Get peace of mind with access to our team of vet experts anytime, anywhere. From guidance about pet health to questions about symptoms, our team can help address your concerns • The best care for your pet - Access vet-recommended supplements - including flea and tick treatments - to support your pet • All your pet’s info in one place - Want to check your pet’s medical records or vaccination history? Log in to access vital information and utilize interactive pet health trackers, all in one easy to use app • Live vet care from the comfort of your home - Fast and convenient advice from a team of vet experts. Immediate responses via chat or video to suit your schedule Download the Fuzzy app today to get all the info and support you need to keep your pet happy and healthy.
This app is one of the best things I got when we brought home our puppy! Puppies get into everything. Having real professionals available any time has been a life saver and so reassuring.
I’ve tried to subscribe 3 times now, and the app takes my money and then just stops on the screen where you select a plan. I can’t advance, I can’t exit, I can’t finish signing up - but the app is happy to take my money. Trying to find some help for my dog and this is incredibly frustrating. Have to find a different service and I lost $17.
Do not get this app not worth it when you pay for it and then try to log in it says sorry we don’t recognize this number FAKE FAKE FAKE APPPPPPPPPP
When you make an account you have to pay to use the app which I did not like I hope that this helped other people that want a free vet app! You can pay for it if you want to but I am not a fan of that part so I deleted the app but I think if you do pay for it then it would be great and helpful to learn.
Honestly not even surprised, but I was excited to try this service. I got one shipment then saw loads of reviews stating there was no way to cancel the subscription. On the app at the time, there were options to turn off the subscriptions, so I turned both of mine off to save myself from getting roped into being unable to cancel. The app updated and the option to cancel was no longer there. To my surprise, they charged me for another shipment of one of the subscriptions. I asked for a refund due to the fact that I was never supposed to be charged in the first place, and the representative said that wasn’t possible; however, as soon as I mentioned writing a review, she changed her tune very quickly and began processing the refund. Too much hassle for what it’s worth & the products don’t even work that well. There was a reduction in the number of fleas I suppose, but my dog still scratches like she’s got them so obviously it wasn’t completely effective like it says it is. Save yourself the hassle and buy a bigger supply of an actually trusted medication off of Chewy (where you can still have the perks of a subscription) if you want to save yourself money on flea medication for your babies.
This service positions itself like a human Teledoc service, but they can’t prescribe any kind of meds. That should be made explicitly clear. I was hoping Fuzzy would help avoid the crazy fees Vets are charging for simple issues... but no go.
Don’t get this app... they do nothing for you on any chat. You are better off going to a vet. Heck you’ll get better advice asking alexa and siri. Subscription is GARBAGE! Repeat don’t give them your money!
Don’t sign up if you ever are wanting to cancel. Not only are the Live Chat support people not helpful but there is no where in the app to cancel. I tried Live Chat support and when i asked about cancelling the lady ended the chat!!!!??? Horrible customer service. You will not receive any help from these people, they just want your money.
Promptly cancelled after I was told nothing could be prescribed, even though they call it a ‘triage’.
DO NOT DOWNLOAD! I used this because my dog felt bad, and right now money is tight. After seeing the reviews I can tell you that they’re telling the truth. The website wants you to use the app to cancel your membership, SURPRISE IT CRASHES WHEN YOU HIT Manage subscription. I already emailed them and threatened to call my financial institution and the Better business bureau. They’re more like an advice hotline than a legit vet care program. DO NOT USE this for vet care.