The problem is when someone calling your smartline number i am unable see the incoming number need to fix that issue
There have been a couple instances where a text message will disappear for no reason! As a business owner who relies heavily on this app I can’t afford to miss certain texts from my customers. Time to find a new app!
Incoming caller ID does not work. Customer service can’t help and say this is a known issue with iPhones. If that’s the case, this shouldn’t be a paid app in the apple store. Unfortunately, I didn’t cancel on time and was billed. The app sounds great in theory but is useless to me if it does not function as advertised.
Me and 3 staff use this service and even when we are logged out, some of us still receive calls, but aren’t able to answer them, and others of us, even when logged in, cannot see or accept calls. Some voicemails go to my personal inbox and others are transcribed to the SmartLine app, so I miss some voicemails because I can’t open and listen to the ones that go to my personal VM for some reason. There is usually a very poor connection and a delay, so it is hard to hear the client, and we talk over each other due to the audio delay. Also, before I agreed to purchase this service for a year I asked if I would be able to send mass texts and the GoDaddy rep answered “yes.” But that is not true. I can only send one text at a time. And only one image at a time as well.
I got this and created an account started using it to test before i use it for business .My worry came true , it’s unreliable , 2 weeks after using it one day i open the app and its asking for me to create an account or to sign in , So i tried to sign in and it’s asking me to choose a number i liked . “ What happened to the one i already had and what if my costumers had it “ i asked my friend to call me on the smart line , on my phone i see the smart line number on the caller ID instead of my friends number . Weird but enough for me not to try and run a business on this . It clearly will aggravate the life out of me and make me loose business . Canceling it now !
This is great to have as a business line and look professional with potential and current clients. The only thing is I would like for the notifications to be more consistent, as I sometimes miss them and it is a while before I know I have a message or text. Otherwise it is a good tool for the price.
The apps works good but I wish there was an option to have an extension!
Like some others have mentioned, having a problem with caller ID that just started within the last few weeks. Caller ID has worked fine for the last year but is now really glitchy. Seems to display phone numbers for people NOT stored in my contacts. However, if someone IS stored in my contacts, the caller ID just reads SmartLine call via SmartLine. Becoming a real problem. RE Developer Response: Not the case here. I keep my device update to the current iOS version. I’ve also uninstalled/reinstalled the SmartLine app. This is currently a bug with the app and not an iOS version problem.
This works so great and is the best price out there for my needs with a biz number esp on my cell phone - thanks!
I’ve tried a few that’s on the market and to none equals up to this one.