It provided 2 numbers. Otherwise the service is great
We are using it as a temporary fix while our business is closed. Definitely not a long term solution, lots of delays in communication which makes most conversations painful as everyone keeps taking over each other.
People will usually come here too have phone say they can Call people or text people for free that’s because they don’t have a phone in the beginning of this app when you’re creating a profile it ask you for your phone number for verification we wouldn’t be here looking for a free phone service if our phones was on. This was a very dumb twist
Good besides the fact that if I decline a call for whatever reason, it sends the caller to my real voicemail and the whole point of this is to protect my personal number from clients. Fix that and it’s 5 stars plus many more customers
5/2020 - STILL HORRIBLE, can’t forward or search text messages!! What is wrong with these developers?! 12/10/19 Still TERRIBLE RELIABILITY. Do NOT buy this if you need reliable phone or texts. Buggy notifications. Lacks key features that iMessage had 10 years ago - no exaggeration. Nothing is getting better, features aren’t being added. No way to search texts!!!!!?!?????? Shameful. Also, if you upgrade/switch/restore devices, or even delete and reload the app, all your texts are GONE, not populated to new device, unlike iMessage. Terrible.
The Smart number is great, it allows me to make contacts with Students as a Teacher, and clients in my business practice. Can I port the number to another phone as the primary number? M
Super easy. Good price and works great!
I love the concept of SmartLine. One improvement for the app could be a second message for calls that come in after business hours. So, one for normal business hours and the second for after the business has closed for the day.
I have never loved this app. Problems from the beginning- many bugs and rounds of fixes to get it stable. Multiple chats with customer service whose best solution was typically to uninstall and reinstall the app. It had been working okay for a few months but without warning today I can suddenly no longer see the messages that I’m getting alerted are coming though. When I click in the app I get a message saying something is wrong and to contact customer support. Called customer support and was advised that the reason I can no longer see my messages is because I connect via a VPN due to “issues with fraud” the company has experienced. Calling BS on this. You have had my business and mobile number on file for many years - what fraud could I be getting away with? This reads like a bald attempt at invading your paying customers’ privacy, similar to enforcing phone book sharing and various other data privacy issues. I mean come the F on, you have multi factor authentication in place to verify your users’ identities. And yet you’re lying to paying customers, telling them that the service no longer working with a VPN is due to “fraud?” Do you think we’re stupid? I feel bad for your customer support team, who have clearly been instructed to disseminate this lie. Last straw for me. Porting my number out. GoDaddy will no longer get my money (or my data). BYE! Update: it’s been weeks. I’m a paying customer who can’t access the calls or texts I’ve been getting on my business phone line. I have also been unsuccessful porting my phone number over to either AT&T or Google Voice. Multiple chats with customer service have offered zero help, only suggestions for me to disable my VPN- the same VPN I’ve been using on my device every minute for YEARS. This company is holding my business phone number, calls and texts hostage. There is ZERO chance that all the five star reviews here are real. Caveat emptor. Stay far, far away!
I actually called support and they had issues hearing me so that tells you the quality. Also you can not forward calls to another number unfortunately.