Do Not Use!!!
Iv tried setting this up for days now and it’s not working! Please contact me to fix it or refund me. You have no customer service numbers???
I have had this app for almost 2 months. It took weeks to get my son’s device set up correctly and when we added my daughter’s device, again it took weeks and it was never successfully set up. I contacted customer support (many, many times) and they kept telling me to do the same things over and over. At one point they said it was an issue on my daughter’s phone. Not to mention it takes up to 24 hours to start pulling info, including info telling me the device is having configuration problems. I’m done! An app that costs this much should not be this much of a headache.
This app doesn’t work at all
On face value, this app looks and sounds great. However, I cannot even complete set-up of my son’s new iPhone. I’ve followed all instructions and quite simply, the steps in the instructions are not available when I go to the settings on the device. I am completely frustrated and disappointed.
$200 down the drain - it wont connect I’ve tried for hours last spring gave up tried tonight on new phone same thing. And they won’t refund my money!! Don’t waste your time or money. ZERO stars if I could!!!!
The text messages do NOT differentiate between who is saying what when you monitor more than one device. It’s extremely annoying. Canceling the services and going with another provider. The only good thing about this (IMO) is the ability to shut off apps at a moments notice (turning them back on however automatically is hit and miss)
I don’t really care for the text monitoring of this app. It’s not real time or even close to real time. It only updates a few times a day and sometimes even less. It allows the child to delete text messages and I would never even know.
Horrible company. Cannot contact to canceled. Up to $200 and have not used it one time. Can’t find contact information To call anyone to cancel. Do not recommend!!!
I was the child that had the app on my phone, parents if you feel the need to have this app on not only your phone but your child’s phone also, then why get them a smart phone. Yes children love to play games and text their friends, but they need to show trust not rely on an app to get to know your child better, it is also an invasion of privacy for so many reasons, think to yourself how you would feel if it was switch! Be a responsible parent and make the decision to let your child have a phone but nothing fancy so they can learn accountability and rules for online streaming, or if you don’t have the confidence in your child to do the right thing, do the right thing as a parent and have a sit down conversation with your child!