Apple Support

Apple Support

Apple Support

By Apple

  • Category: Utilities
  • Release Date: 2016-12-14
  • Current Version: 4.0.2
  • Adult Rating: 4+
  • File Size: 35.95 MB
  • Developer: Apple
  • Compatibility: iOS 13.1+
Score: 3.75
3.75
From 4,456 Ratings

Description

Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you need to set up a repair, Apple Support will find the best support options available in your area. Note: Some features are available only in select countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly payment plan by going to your account settings on your device after purchase. All plans can be canceled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at https://www.apple.com/legal/sales-support/applecare/applecareplus/. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at https://assurantdeviceclaim.com/InsuranceDocuments. See https://www.apple.com/legal/privacy/en-ww for the Apple Privacy Policy.

Screenshots

Apple Support ScreenshotApple Support ScreenshotApple Support ScreenshotApple Support Screenshot

Reviews

App used to be helpful

2
I work in retail phone sales and this app used to be great for assisting in resetting customer passwords. Unfortunately now it doesn’t even give me the option to log myself out to try to help someone else
By zachzaddy

All online cancel

5
All online shopping cancel
By meer chakar

It gets the job done?

2
I can do what I need to do which is great, but my iPad can not download the app since it can’t run iOS 13.1. I would like to be able to do what I need to do with support on my phone as well as my iPad.
By dragonzaur15

Very Disappointed

1
My iPhone 11 is only 6 months old & is still under warranty. After contacting the technical support & trying everything. Instead of replacing the phone, they wanted to repair it. I would be without a phone for some time. For a loaner phone, a $700 hold was going to be placed on my bank account. RIDICULOUS! I will NOT be purchasing any more Apple products nor will I recommend them to ANYONE!!
By Its1chelle

This is ridiculous

1
Hey Apple. I recently got a new phone in April, and a new number. Apparently someone else had this number before me, and people he knows keep messaging me. Usually I just tell them it’s a wrong number and delete the chat, but his church added me into a group chat. Now ya see, the talk on it a lot. And they know I’m not the guy but I can’t leave the chat. I have found out that this is because at least one of them doesn’t have iMessage. But I shouldn’t have to bother them with making another chat without me in it. Oh and also your little mute button doesn’t work either. So get your crap together and let people leave unwanted chats. Seriously though just let us leave group chats it’s not that hard. You really think you can become a monopoly and have everyone have your iPhones!? Your expectations are stupid and you’re punishing the consumers due to it. I don’t want to be in a random person’s wrong number group chat. It doesn’t protect my or their privacy.
By Aubrey1742

Horrible

1
I hate apple they are the worst because I have to wait 5 days to get a new iPad I hate them so much
By MrsAStay11

The worst app ever

1
I think there bad because the person explained it to us said we switch the iPad and send the other one back but I have to wait 3-5 days to have a iPad
By oneboxerdog

Shockingly simple

5
I’ve had issues with Apple products in the past being unnecessarily complicated. This was shockingly simple and painless for once when used in conjunction with the Apple website for instructions.
By xx56342

Worst support structure

1
I doubt Apple really cares about their customers because this app is not user friendly. Their chat is a joke. Useless. Would give it negative 100 stars.
By Simisaflopgame

Would Like Feature Requests

3
This app would get 5 stars if I could enter feature requests like at Apple.com. Other than that, my experience has been positive.
By dr.d_sports

Comments

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