It's very helpful Application and helps to sort out many of your issues but, it has new update and you forced to get it But you can't get that update!!! Overall Tnx for support. xoxo
I’ve always been an apple product user and enjoyed them . After my last iPhone iOS update left me with no access to my file folder where my resume of all things is in I called apple . All the reps were friendly and professional but when I was walked through steps to backup wipe out and restore my phone , the rep did NOT tell me to make sure iCloud for photos and files were on . Isn’t this their job ? And even if new isn’t there a script they walk clients through ? I have lost 8000 famiky vacation pics as well as others over years !!! I am speechless. And all they can say was oh well thank you for calling apple care . Really ? Totally at a loss for words and beyond devastated . I’d give 0 stars if could .
I have an iPhone 6+, and i want to change batteries, and I need to book an appointment, but every time that I try to access the app they ask for update, even though I have already updated.
They helped me with a few problems on my iPhone 7. They where very kind! The lady who talked to me was a good person she had treated me very kindly! I will definitely call them again! Other than my Carrier Verizon ✅ Thank You for Helping Me Apple! Mary Slovakia
I am a 94 year old vet & can’t afford all the added expenses. How much will add on to a growing expense. I’m also a 94 year old Marine Vet, and Apple doesn’t seem to want to get rid in a hacker and get it up and running. It crashed seven months ago.
I’ve been getting hacked for over six months and apple just gives me the run around. They haven’t resolved my illegal charges on my bank statements nor have they resolved my prepaid Apple Card’s money which disappeared 4 times. I have apple care with loss and prevention and the only thing they prevent is the having issues from not happening again. They won’t replace my devices even tho 3 of my 4 devices haven’t worked 3 & 1/2 months out of 6 months. My sons XR WONT CONNECT TO ICLOUD AT ALL AND MY IPHONE 11 and iPad gets locked in me every month and then money taken from my bank account. I’ve lost 3 apple iCloud accounts and my phone doesn’t receive any 2 step verifications. Apple are one of the biggest scams in the 21st century. Don’t buy one if your having hacking issues bc their techs are the ones orchestrating it.
Canceling an app you did not order is o most impossible, I have been looking for about an hour how to cancel the subscription
I’ve used this twice. Once it took all day communication to do what could have taken 10 mins because any time I didn’t answer within a minute the message dropped and they “needed to find another person”. The second time has done it for me. It was going very simple and was close to being done within 15 mins and everything was said to be processed to them receive a message later stating that I will actually need to pay for the replacement instead. 12pm-5pm. Not worth it.
I have a lot of problems and Frank Worjlon help me out with some of them he was very patient and very professional and take his job very serious he went above and beyond to help me out I really appreciate him kindness because most of the time when a customer don’t understand the iPhone I have had in the pass problems because I didn’t understand everything the way Frank explained different functional situations withe the iPhone really help me to be able to know when my phone is or is not functioning properly I learned a lot just from taking to him and followed the task he had me to do so he went as far as he could with me thanks again Frank Worjlon
I have iPhone 6 Plus and the iOS version 12.4.8 why this app does not support iOS 12 ????