I work in retail phone sales and this app used to be great for assisting in resetting customer passwords. Unfortunately now it doesn’t even give me the option to log myself out to try to help someone else
All online shopping cancel
I can do what I need to do which is great, but my iPad can not download the app since it can’t run iOS 13.1. I would like to be able to do what I need to do with support on my phone as well as my iPad.
My iPhone 11 is only 6 months old & is still under warranty. After contacting the technical support & trying everything. Instead of replacing the phone, they wanted to repair it. I would be without a phone for some time. For a loaner phone, a $700 hold was going to be placed on my bank account. RIDICULOUS! I will NOT be purchasing any more Apple products nor will I recommend them to ANYONE!!
Hey Apple. I recently got a new phone in April, and a new number. Apparently someone else had this number before me, and people he knows keep messaging me. Usually I just tell them it’s a wrong number and delete the chat, but his church added me into a group chat. Now ya see, the talk on it a lot. And they know I’m not the guy but I can’t leave the chat. I have found out that this is because at least one of them doesn’t have iMessage. But I shouldn’t have to bother them with making another chat without me in it. Oh and also your little mute button doesn’t work either. So get your crap together and let people leave unwanted chats. Seriously though just let us leave group chats it’s not that hard. You really think you can become a monopoly and have everyone have your iPhones!? Your expectations are stupid and you’re punishing the consumers due to it. I don’t want to be in a random person’s wrong number group chat. It doesn’t protect my or their privacy.
I hate apple they are the worst because I have to wait 5 days to get a new iPad I hate them so much
I think there bad because the person explained it to us said we switch the iPad and send the other one back but I have to wait 3-5 days to have a iPad
I’ve had issues with Apple products in the past being unnecessarily complicated. This was shockingly simple and painless for once when used in conjunction with the Apple website for instructions.
I doubt Apple really cares about their customers because this app is not user friendly. Their chat is a joke. Useless. Would give it negative 100 stars.
This app would get 5 stars if I could enter feature requests like at Apple.com. Other than that, my experience has been positive.