Apple Support

Apple Support

By Apple

  • Category: Utilities
  • Release Date: 2016-12-14
  • Current Version: 4.7.2
  • Adult Rating: 4+
  • File Size: 33.99 MB
  • Developer: Apple
  • Compatibility: iOS 14.0+
Score: 3.75
3.75
From 13,969 Ratings

Description

Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in. Note: The Apple Support app and certain features are available only in select countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. All plans can be canceled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at apple.com/legal/sales-support/applecare/applecareplus/. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/en-ww for the Apple Privacy Policy.

Screenshots

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Reviews

This app is useless

3
This app pretty much is a nice way to reference commonly asked questions. The answers given are never remotely close. Simple things IE does my Apple Care + include Loss and Theft. Was it even available as an option? Why have this application if it only references commonly asked q&a?
By dguud

Doesn't Track Support Case

1
Apple is repairing my MacBook but the app does not show the support/repair case. If I hadn't elected to receive text updates I'd have no idea of the status. Support team online just keeps replying "everything is fine" when I inquire why the app doesn't show my repair case. Useless app if it doesn't track your repair.
By OldHouse9999

Support keeps hanging up on me!

1
I’ve had 4 people hang up on me back to back! What’s the point of me paying for apple care if no one’s going to help you and just hang up?! How is there no way to report/rate your service?
By EdwinAllston

You aren’t satisfied?

1
You had to mess with the clock on the front screen? Why? The ‘old and tired’ had to be upgraded? Now it looks like something for a kindergarten kid. Must be you like looking at and thinking like a 5 year old. Me? I prefer things less BLOCK style and more new times Roman. Less bold and more slim. No, I just downloaded the latest. Why? Because my phone started having issues and to get it to stop it was recommended. Why did I wait as long as possible? This.
By EMCobb

The only way to go

5
This is the stuff right here folks. I’ve been using this app for many years and it has never failed me yet and I recommend it if you need support this is the hottest thing in town. I have done a lot of things to help get my job done and man I don’t know what I would’ve have done with out these people. I thank you apple support for everything that you do. They even listen if you just want to talk. Everyone can have a bad day and sometimes the best place to go to is someone who is in the support business. Love you guys. Five star rating.
By made a believer put of me

Not driving but shaking

1
My iPhone gets stuck in drive mode. I’m not driving. I have tremors causing my hands to shake. Any thoughts? This mode limits the ability to perform tasks on my iPhone
By keithgreen

Open Apple Store in pakistan

1
Many customers in pakistan his need Apple Store is not possi ble than I have to ban used iPhones in pakistan Apple service like Apple Pay or Apple Cash never used in pakistan than his totally west money I spand in iPhone batter android I hope you doing same batter as soon I see Apple Store v
By binrao

Bad apple

1
Steve Jobs is rolling in his grave watching what apple has become
By Sethstreet

No chat and no answer

1
My iphone XS is crash, but there is no answer to use support.
By james199707

Charges

1
Apple makes charges to my checking account and to my cashapp account but never tells me what the charges are for! I don’t appreciate that!!
By Keyskruzer

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