This app pretty much is a nice way to reference commonly asked questions. The answers given are never remotely close. Simple things IE does my Apple Care + include Loss and Theft. Was it even available as an option? Why have this application if it only references commonly asked q&a?
Apple is repairing my MacBook but the app does not show the support/repair case. If I hadn't elected to receive text updates I'd have no idea of the status. Support team online just keeps replying "everything is fine" when I inquire why the app doesn't show my repair case. Useless app if it doesn't track your repair.
I’ve had 4 people hang up on me back to back! What’s the point of me paying for apple care if no one’s going to help you and just hang up?! How is there no way to report/rate your service?
You had to mess with the clock on the front screen? Why? The ‘old and tired’ had to be upgraded? Now it looks like something for a kindergarten kid. Must be you like looking at and thinking like a 5 year old. Me? I prefer things less BLOCK style and more new times Roman. Less bold and more slim. No, I just downloaded the latest. Why? Because my phone started having issues and to get it to stop it was recommended. Why did I wait as long as possible? This.
This is the stuff right here folks. I’ve been using this app for many years and it has never failed me yet and I recommend it if you need support this is the hottest thing in town. I have done a lot of things to help get my job done and man I don’t know what I would’ve have done with out these people. I thank you apple support for everything that you do. They even listen if you just want to talk. Everyone can have a bad day and sometimes the best place to go to is someone who is in the support business. Love you guys. Five star rating.
My iPhone gets stuck in drive mode. I’m not driving. I have tremors causing my hands to shake. Any thoughts? This mode limits the ability to perform tasks on my iPhone
Many customers in pakistan his need Apple Store is not possi ble than I have to ban used iPhones in pakistan Apple service like Apple Pay or Apple Cash never used in pakistan than his totally west money I spand in iPhone batter android I hope you doing same batter as soon I see Apple Store v
Steve Jobs is rolling in his grave watching what apple has become
My iphone XS is crash, but there is no answer to use support.
Apple makes charges to my checking account and to my cashapp account but never tells me what the charges are for! I don’t appreciate that!!