unGlue has a great user interface for adults and doesn't patronize your kids. It works very well at creating a market where you can trade kid tech time for chores and it's easy to use. The Home Monitor function can work for you if you are pc-based and your kids use their devices in one main place. I'm looking forward to subsequent versions that will address the large group of parents for whom this is not true. Much better than the aps that your provider gives you -- and the best ap that I've tried so far.
I deleted the VPN off of my son’s iPad and then deleted the actual app (per the directions), but his apps continue to be blocked according to the schedule I set up initially. I then deleted off of my phone, but the apps continued to be blocked. I reinstalled the app on my phone and went to settings and selected “turn off”...STILL his apps were blocked. I am beyond frustrated and wish I would have never installed this nonsense on his iPad. I literally have to grant him permission to watch anything after 7 PM or before 7 AM and the software is not currently on his actual iPad. A little scary this company can control when they are no longer installed on a device. Don’t waste your time or patience on this app.
So I loved this app till my smarty pants daughter figured out how to do a split screen on her phone. So she has the unglued app saying she’s out of time, then usually YouTube also split on the same screen. Is there anyway to fix this? I feel like I waisted my money on an app that isn’t doing what I paid for.
Downloaded app early today and the kids are still able to view the internet!
This app worked great while it worked. Now for some reason, which unGlue support can’t figure out, it doesn’t work. I have tried all their suggestions and nothing works. Now they won’t even reply back to me. I paid for the whole year, which wasn’t cheap and now I’m stuck w an app that doesn’t work.
They had my kids’ school advertising this. I should have thought about it before I assumed it must be good because the school was suggesting it. The school will do anything for extra money. Anyway, the app doesn’t do what it’s supposed to do, which is help me limit my kids’ screen time and help them to learn to be mindful of how much time they’re wasting online. Netflix, Hulu and Amazon have blocked this app. It’s obviously not in their best interest for my kid to spend less time on their app. Rather than negotiating with these companies, unglue’s solution was that I could just turn off unGlue for a time, then turn it back on when I wanted them to stop watching. What? Well, I can do that without an app. It also would’ve tracked how much time they spent on various sites. But if it’s off, it can’t do that, can it? It’s a waste of money, and honestly, apple has its own screen time blocker.
Didn’t want the subscription to renew, don’t use it and no refund will be provided for the entire prepaid year. Hassle to use given VPN is not compatible with most games my kids want to play and requires to manually turn off the vpn anytime they want to play one of their games.
Some days I'm able to implement our family screen control policy. The screen schedule feature works pretty good. However there are many days where unglue fails completely at tracking screen limits and lets me down. That's the feature I really need. On apple devices the vpn often can't connect and stay connected to unglue: my suspicion is it's a capacity problem on the unglue servers. On droid devices that don't need vpn sometimes unglue stops monitoring altogether until you reboot the device. Some days the puck does nothing. When the puck is working it under reports time massively and doesn't recognize many of the common xbox games as screen time. Perhaps the worst part of our experience is that when unglue doesn't work I never know whether to trust my kids that they didn't try to cheat their screen limits. There are ways they can cheat and I've caught them. However more often than not unglue is just not working and I falsely accuse them. I was hoping unglue could do my dirty work for me with controlling screen time. Unfortunately I have to remain very active in monitoring my kids screen limits and merely use unglue as one of multiple data points in the exercise.
Empty promises and lack of support seems to be a common place anymore for applications like this. I really wanted this one to work, has all the features i wanted and was looking for. Even emailed the CEO he made some promises and I never received them (the puk) the home monitor does not work, the apps lock out my kids phones for no reason, they disconnect from VPN often. When trying to reach support I get automated message saying the will get back to me, but a month goes by and nothing!
We have three children who have smart phones, and used the free trial period for this app. We were happy with the app, so we plunked down the steep $100 for the family plan for a year of service. Once they had our money, the app began to act up. My son was able to override the VPN and use his social media whenever he wanted without us knowing. Once we figured that out and fixed it, the app kept informing us he was removing the app, which he wasn’t. Multiple emails and calls to tech support when disregarded. Once we finally talked to someone they informed us they would not be refunding our money for the app that was not useable. So we have three kids who have ridden the roller coaster ride of their phones not working, their apps disappearing, we are out $100 and back to the drawing board. So dissatisfied and frustrated.