The App would not update the content. I have deleted it and reinstalled it on my phone but it is now void or would not open. Subscribers beware! As per the message below from the Customer Service, if the App doesn’t work you have no access to content and you paid a subscription for nothing! The subscriptions purchased through the Apple App Store and Google Play Store are App only access. Subscribers will only have access to the content through the app and not on desktop. These orders are handled through Apple and not The Art Newspaper.
I just joined the digital subscription and my credit card was charged, but I can not access the articles in full. What am I to do? Cancel my subscription? Please answer me @asap or I will contact credit company and cancel. Thanks, Judith Bernanke USA
This is a standard-issue newspaper/magazine app and I would assume it’s just a white label affair, but for one utterly maddening bug that’s clearly not a priority: links to other content on The Art Newspaper site open in Safari, not in the app itself. I’m a paying customer and I can’t for the life of me imagine how that got through QA, other than... there is none? Anyway two stars for the content but I’m probably deleting the app and using the web site going forward, because every single *internal* hyperlink destroys my reading flow.
I have deleted the app downloaded it restarted my phone multiple times and the app is non-responsive and I can’t seem to find any support help to isolate the problem thank you