By The Art Newspaper Limited
The app works great as regards the content, and the content of The Art Newspaper is top notch. However, having to sign in every time one opens the app is not only onerous, it is incomprehensible in 2022. I have never encountered this issue even with much more minor apps. Please get this fixed.
I’m an avid user of this app but must admit it’s frustrating to enter my user ID and password each day in order to read the articles. Why can’t the app remember this information like other apps especially as I’m using the same iPad or iPhone?
Not sure why other reviewers are faced with non-updating timeline — maybe it was fixed in a recent update — but I personally don’t have an issue there. Lovely resource for different art-related news, and one of the better interfaces for a news app. I wish the image resolutions across the board could be higher — after all, we need to see artworks in their full glory!
Since there is two of us we appreciate the vision (hopefully she can see now)😏 maybe this will finally unfold into something great. 😑J&B
The App would not update the content. I have deleted it and reinstalled it on my phone but it is now void or would not open. Subscribers beware! As per the message below from the Customer Service, if the App doesn’t work you have no access to content and you paid a subscription for nothing! The subscriptions purchased through the Apple App Store and Google Play Store are App only access. Subscribers will only have access to the content through the app and not on desktop. These orders are handled through Apple and not The Art Newspaper.
I just joined the digital subscription and my credit card was charged, but I can not access the articles in full. What am I to do? Cancel my subscription? Please answer me @asap or I will contact credit company and cancel. Thanks, Judith Bernanke USA
This is a standard-issue newspaper/magazine app and I would assume it’s just a white label affair, but for one utterly maddening bug that’s clearly not a priority: links to other content on The Art Newspaper site open in Safari, not in the app itself. I’m a paying customer and I can’t for the life of me imagine how that got through QA, other than... there is none? Anyway two stars for the content but I’m probably deleting the app and using the web site going forward, because every single *internal* hyperlink destroys my reading flow.
I have deleted the app downloaded it restarted my phone multiple times and the app is non-responsive and I can’t seem to find any support help to isolate the problem thank you