The app is great if it works. I’ve been having trouble figuring out why certain features aren’t working (even though I am paying for them). I submitted a report and haven’t hear back.
The new desktop PLANN just doesn’t work. It syncs only photos. No videos. Must have a Facebook business account. I’ve contacted them to fix this and they said I need to upgrade to PLANN 8.6 on my mobile app. Interesting because they are on version 8.7.
I was promoted to log in with my Facebook business account after updating the app. IT TOOK ALL THE FEATURES AWAY! I’ve been paying for this app for well over a year and now I can’t even use it. Thanks a lot, Plann. Canceling my account and uninstalling right now. 😡 UPDATE: I uninstalled the app and redownloaded it and signed in with Instagram and got my features back. Still going to find an alternative app, and no longer going to use this one as soon as I find one
I have been a loyal user of Plann for about two years. I even integrated a clients account with it to plan their IG and stories. Now since the desktop offer/upgrade which I decided not to do its repeatedly asking you to connect FaceBook to it. I just did it this morning and lost every single picture, edit and caption I had pre planned. Now my stories planning and strategy sections are “locked” with this lock symbol. I paid yearly for a business subscription for two accounts and now they want more money for features I already paid for on mobile only. I will NOT be using the desktop version after this.
I will Plan My week and it delete random photos and all of the content to wear then I am having to duplicate again. Takes away the point of being able to schedule out your post
This Is Not Showing In My Subscriptions To Cancel && I Don’t Use It. Nor Can I Figure Out HOW To Use It. So If It Charges Me I’m Literally Going To Flip Out
Love this app and the desktop version but I can’t keep it from crashing long enough to even see my photos
I’m just wrapping up my trial of Plann and I must admit I’m pretty impressed and excited about the possibility of using it to effectively manage my social media. I’m taking it on faith that it will continue to measure up.
I've yet to be able to save any Instagram pics, because each time I try, plann shutdown. I paid $23 and this is ridiculous. Please fix or credit my money back.
Ok I officially do NOT recommend this. I went from 4 to 3 to 1 Star. I paid for this app and it crashes constantly. It doesn't save when it crashes. The analytics feature is absolutely garbage and makes no difference in terms of visibility or engagement. Do not download this but if you will - do NOT pay for it. I'm so upset about this app and how frustrating it's been for me. I wish I could get my money back.