the 5 star reviews are fake . This game lags so much during server war and it will take 5 or more years to be an average all star player with out money . The game lags badly it steals prizes ,doesn’t pay up prizes . terrible terrible game i want my money back . Reporting something takes weeks and nothing gets solved . customer service is badbad bad game .i will change my review if the game imporves .thank you
Very fun and enjoyable with relatively good graphics and great updates
Good gameplay, graphics, fun building empire with your friends, kicking monster butts
I’ve tried for a week to log into my account. I’ve given all of the information required many times and my bubble will drop soon loosing so much time and money.
Customer service is horrible. They don’t help with issues that occur. They hold sessions periodically to talk to players for advice, but 2 major kickers. 1 you have to spend thousands and thousands of dollars to even be considered to be one of those players in that session. 2, the developers only say no to everything. What’s the reasoning they say no you may ask? They say because it will change the game. Umm that’s what this session was about, changes to the game. So what’s the point of these sessions? Beats all the players that play the game. Lag is horrendous in this game. They say they are going to fix it in an update, but updates only make the lag worse. Once again customer support failing like always. I wouldn’t recommend this game to my worse enemy because it’s that bad and don’t want anyone else to have to deal with this game.
This is a great strategy game that you can play any where and at any time in your phone. You will develop friendships with people from all over the world. Beware this game requires a lot of free time and you must play it daily in order to gain power.
I’ve been playing this game for a couple of months and have spent 100’s of dollars on it. And the glitches cause you to not receive paid for purchases. The most recent, I bought enough crowns to get a level 6 medicine crown and spent thousands of gems to get it and the game messed up and didn’t deliver the crown. I have screen shots of these and sent them to the joke of a customer service department and thus far they have ignored me. If you are looking for a new game to play, stay away from this one and find one where they value you as a paying customer.
I had reported a player for going on a anti Arab rant a few months ago saying that all Arabs should be murdered, and nothing was done. Eventually we were able to chase him out. The customer service people asked for screenshots to send to the developers, which were provided, but did nothing in the end, that account is still there if he ever decides to come back. In the beginning of September a player went on an antisemitic rant, which was reported by multiple players on the server. Screenshots were sent. The customer service people did absolutely nothing other than say they were sorry that we had to go through that. The player left temporarily and then came back right before the next svs and went on another more aggressive antisemitic rant. This time he took and renamed multiple subordinate cities surrounding the hive of a Jewish player after concentration camps. Again, it was reported by many players and the customer service people apologized, and asked for screenshots of the racism. They again did nothing. It is a war game and banter is fine but inciting real life racism and violence should not be tolerated. This player is back again. He has not been banned after harassing a Jewish player multiple times over multiple weeks. It is frustrating and sad. I would not choose to play this game again because they don’t do anything when players voice racist, and violent ideation. It’s not fun to play when people are harassing people about their real life ethic background. When people cannot separate anger in the game from anger in real life they need to be banned. Players who follow the rules should be allowed to play without constantly having to put up with cruel harassment.
I love the game but it would be better if there was more puzzles, it would also be good if they finished developing the ones that are supposed to be in the game
I updated the app. Now I cannot get the game to come up.