Compared to the apps for the Economist, WSJ, and the NYT this app is not good at all. I don’t even want to open it
The app has terrible layout. Is hard to read or manage changing between articles. Is ad heavy and the ads aren’t even designed to integrate with the layout of the app. Just pulled google column ads shoehorned into a mobile display. Really a poor poor piece.
I never look at the Columbus dispatch, have tried to cancel it over and over again and keep getting charged for it! I don’t know how to stop it! It will cost me 35 bucks thru my bank to stop payment!
Was once a good paper, now a liberal rag. I cancelled because Im tired of them putting latimes, nytimes - lib msm content on front page for national stories - thats what associated press is for! Anyways I ended up having to file a atty general complaint because they make it impossible to cancel. Buyer beware.
The Dispatch app is the worst I’ve ever used. I have to delete and re-install it every time I use it. Why won’t you do something about this? I’m almost done with you.
The Nov 6, 2019 update has rendered the e-edition suddenly useless. Upon hitting the menu tab for e-edition, it comes up to the front page and in 2 seconds shuts the app down and disappears. Rebooting didn't help, the problem came from the update - please fix! On the days my hard-copy paper is late (regularly), and I'm running out of time I rely on the e-edition. PLEASE HELP!
This is the worst news service ever. The app is glitchy, riddled with ads, terrible UX interface and it is impossible to reach anyone to actually cancel the subscription.
I just paid to subscribe to the Dispatch, and am amazed at how truly horrible their app is. A third grader could make a better looking news app.
Excellent paper. Horrifically bad app. How can a newspaper app (where real journalism is struggling for readership) be THIS bad in 2019. It’s a shame, and the journalists that work for this great paper don’t deserve this. Sincerely, a 39 year old huge fan of the paper.
The design of this app is simple enough, but the execution is very poor. The list of articles jumps erratically while scrolling, and the app periodically requires me to reauthenticate, even when I’m already logged in. As if stacking the print edition with pages and pages of ads aren’t enough, the app also includes obtrusive Google ads. When taken together with the mish-mash of systems and logins (for managing online, print, and digital subscriber accounts) it makes for a very frustrating user experience. Terrible!