When you first subscribe, like I did 1 year ago, take note of the date you did because you don’t get a notification of renewal via email or through the app. You will only find out on your bank statement. Tried to cancel the day I was charged (1 day past the renewal) and was not able to get a refund. Pretty disappointed.
please cancel my subscription!!!!! I don’t like feeling stuck! I seem to be unable to cancel!
It feels illegal to not be able to cancel via the app and not have to contact support. Help center articles explain how to cancel via apple subscription but asks you to contact them if purchased via site. I suggest allowing us to login in the website and cancel it. Please don’t make it harder to cancel so I forget and continue to pay for a product I’m not using. Please create an article with better instructions. I may change my review.
This is really difficult for me because I am not very athletic, and that’s why I’m excited to be challenged. I have not made a lot of progress in my goals yet, but I’m looking forward to reaching them.
This app is so unorganized. If you tap on the today tab, you scroll through about fifteen different sections without any rhyme or reason. There will be a sleep sounds section, followed by three recommended dinner options, followed by recommended meditations, followed by a water tracker, then a steps counter, another section for recommended dinner options, another section for workout options, another one for meditations, followed by an article about bullet journaling, then one about gratitude, and a daily quiz with basic questions like "what vegetable is this?". It's like reading a choose your own adventure book straight through. There is nothing comprehensive about this app. I might as well just search the internet for meal and workout ideas every day, and then make an overwhelming list of all the things I could do to better myself if i had more time throughout the day.
I have been paying suscriber for more than 3 years. There is a lot of additional content on topics I have not signed to, - is this a brocoli? - Please stop trying to Solve world peace snd produce more yoga and Fitness videos. I will unsuscribe next year unless you get back to your core business I used yo value. Sincerilly a loyal customer albeit not for much longer
I loved this app… bought the year subscription. I do not use it anymore. I also changed phones and forgot to add the app. I was charged for the renewal- no reminder email. I emailed to say I was not using it and did mot mean for it to renew. They told me - oh well! No refund. Better set your own reminder for this app- a YEAR out!
Canceling their service is not clear and they do not give warning before automatically renewing your membership. I thought I had canceled via the AppStore and it turns out I had to do it there and their website. I requested a refund since this process was not clear and they will not give a refund. Beware of their shady auto renew practices It you will pay for a year you don’t want.
I started off loving the format of this app, and was excited to start my journey to get in shape. I love that it’s a hybrid of yoga, HIIT and other styles. What frustrates me the most is the app performance. It has a lot of trouble casting to my TV, but it’s random- sometimes it connects first try, other times I have to switch between casting to TV & Roku a few times to pick it up, and other times (most frequently) I have to kill and restart the app a few times to get it to cast. I can’t start a second exercise after I complete my first one without killing the app and restarting. Other times, the videos freeze halfway through the exercise and I have to kill the app and begin again. Really frustrating and has led me to deciding not to renew the app once my year is up unless this issue is fixed. Otherwise, it’s a good program. Some of the instructors are great, and some are just so-so. Many of the suggested exercises are way too advanced for me- I can’t balance all my weight on one wrist for a side plank, and I’m not even that heavy! But overall, I like that I can repeat the easier flows and work up to goals when I’m ready.