I signed up for a free trial with them. I ended up getting billed for a $60 yearly subscription before my reminder went off to cancel it. After having talked to Apple they cannot help me with the refund because Foodvisor has already accepted it. So now I’m coming here, as a very disgruntled customer, demanding a refund. I have tried contacting them on the app, email, on Facebook and through messenger. I don’t want to make a big deal about this, but the fact that I have to go to these lengths is ridiculous.
I was liking this app until the update. There were some items that needing fixing, e.g. using mg for salt instead of g, bar code reader that works. Now the app doesn’t think it has internet connection. The old version on my other phone works. All the apps on the phone it doesn’t think has internet connection works. Nothing works now. Not the barcode reader, photos, food search, adding foods, etc. nothing works. Really bummed. Hope this is fixed. The screen just freezes.
This app is just petfect you talk with me unless to improve my every day nutrition I really appreciate it so much because I Lose Weight and this was my goal !
I have the free package and it still does everything I need to get me on track. Paying for premium will definitely help and is more specific about you dietary needs and is super helpful providing you with someone you can talk to if you have any inquiries.
Great app Thank you
I was charged for the 12 months of Foodvisor and can not figure out how to cancel the subscription.
Sometimes the best things in life are free. This is a super great idea. But it’s not worth $60. Yea it’s a years cost but it would be nice to have full access to the app as a paid member for a full free 5-7 days. Get an idea of what it’s like before you spend it. Not just a basic membership.
DO NOT DOWNLOAD...learn from my mistake! The nutrition is not accurate and there appears to be no way of changing. There is no response when asking a question and though you would love to just take a picture and validate the food you are consuming it isn’t quite that easy. This is s great concept but it doesn’t work! Run run away!!!
I am not happy. Charged me 60 without confirmation. App is hard to use. Hard to add food and got the calories content wrong on my yogurt. It’s a good idea but not a very accurate way to log food.
Scammy. Not a great app. Stopped using it since doesn’t seem to recognize many foods besides a glass of milk. Every other app I’ve used needs a confirmation to be charged for a subscription. This one just charged for a full year!