No longer limited to a computer, CorrLinks users can visit with their family/friends incarcerated at most Bureau of Prison women institutions (check with Bureau which facilities allow video visitation) from the convenience of their phone. Video session times are set by each institution, but are generally available every day of the week! Video sessions last 25 minutes, starting at the top and bottom of each hour. CorrLinks users are not charged for video sessions. Per Bureau rules only the incarcerated individual may schedule the video visit, and you have the ability to accept their invitation. For a positive experience it is very important you connect to the video session from a location that has fast and reliable internet access, and that ambient lighting is bright enough for the camera to capture a good picture.
This is the worst video app. This is a complete waste of federal money! I don’t know why the bureau of prisons has wasted tax payer money on this trash!
It’s not letting me login into my CorrLinks video account
I’ve lost my video visit because the app would not load at all and I wasn’t able to go on their website either.
Is anyone actually able to hear on this thing? The volume is nearly at an inaudible level. The video has ok quality but the camera doesn’t move the direction you want it to as its flipped. They need to try again.
The Audio and quality is terrible for the iPhone X. I read other reviews from people who are struggling with the same issue and it's pretty sad that nobody is listening or cares enough to fix this.
This app isn’t letting me do anything it won’t let me join my session to talk to my mom and it’s useless the government needs to make it better
The volume is extremely low can’t hear. This issue needs to be fixed.
This app is horrible sometimes it works sometimes it doesn’t! An you have to keep running the test aftet you’ve done it the first time like I would recommend this app at all what so ever! The picture is cloudy you can’t hear them an it’ll kick you off the video sometimes!!! APP IS TRASH !!!
This app is extremely convenient when you want to see a loved one, but it’s honestly trash af. The volume is so low you can’t even hear, it literally sounds like it’s coming out of the ear part. Your camera flips your picture, instead of mirroring it, so you have to move your phone all cattywampus for them to even see you. & the app works when it wants. I’ve been trying for the last 15 mins to accept a video chat, but the app keeps closing on itself. ANNOYING!
Used to use the app on my iPhone 6s Plus and worked perfectly but this app is outdated and hasn’t been updated to confirgue to the iPhone XR and latest update of iOS. The only way to make the call work without extremely loud shrieking noise on both ends of the call is by lowering the the volume completely, speaking into the microphone.. and then raising volume VERY low to hear the voice of the inmate on the other end.. smh . No customer service, no technical support line, and no update, pretty sad how the Federal system is doing. :/ hope for important improvements in the future through. It causes stress on the families & THE Inmate especially since we don’t get to see our family and this is the only form of reliable communication.