Great app, easy to use!
Just started using Roomster, ok so far
They charge for every part of this app. Pay to verify yourself? Pay to send and receive messages? Lol this is such a disappointing app. Worst experience with something like this in my life.
This app is a scam. I had to pay to get a background check and then when I was getting notifications that I received messages, they were behind a subscription pay wall as well. When I tried to click “rate us” in the app it literally only directs you to messaging a customer service agent. If we have to pay for a “background check” why would we need to pay an exorbitant subscription price under the guise of “safety” as well?
I was reading through the reviews. It wasn’t the price that turned me away, but the terrible customer service. The responses are extremely unprofessional and should have been better thought out. Every response was defensive and did not offer a solution or answer any concerns. If you want people to download and pay, then I’d recommend being more professional and personable.
Paid like 15 bucks to get verified. Verification didnt work. Scanned my ID like 8 times on web. No dice. Downloaded the iOS app, and the upload picture button doesn’t even work. So i guess I’m out 15 bucks.
FTC, States Sue Rental Listing Platform Roomster and its Owners for Duping Prospective Renters with Fake Reviews and Phony Listings
Of course they advertise their free app! But beware they want to charge you $12/ week to message potential roommates. That’s $576/ year… and don’t forget, this is after you have to pay $15 to verify your identity. So it’s $27 to start using, and $12/ week additionally. With the difficulty finding housing this should be criminal, but it’s capitalism at its finest. Do NOT waste your time with this app. One only hopes they go bankrupt.
This app is trash. Hot garbage. I set up an account, paid for ID verification, found a couple of rooms I was interested in, then they removed my account with no recourse. I couldn’t send a message to anyone or call a number to fix the situation. Do not waste your time or money with these people.
Used nearly a week of time messaging people before I realized you have to pay to even read a response that is sent. Putting this out there because it isn’t really stated anywhere unless you get a message back. I just feel it merits being mentioned since not everyone can afford it; no one is wasting anybody else’s time (the app developers, the renter and rentee’s time). Neat looking interface on it though, hence the three stars