Only support 4 languages and actually is two
Although the app costs too much and the company totally screwed over Mac users, it is the best on the market. However, in the latest version I can't see anything but the doc I am working on. The menu won't work. Can't get to help or settings or to any previous documents. It's unusable now and I can only hope they will fix it.
One of the best features of this product permitted users to customize words so that names, places and things that are not part of Nuance’s normal vocabulary can be recognized when dictating. While this feature is technically still present, you can no longer use your voice to train the program, thus making this feature essentially useless. I called customer support and the tech acknowledged that this was an issue. However, he told me that there was nothing that could be done. The loss of this feature crippled this app. I reset the app, deleted it and reinstalled it. Yet, this feature still not present. Dragon, if you are reading this review (and I hope you are) please correct this problem.
Fantastic app. You need to be consciously speaking clearly but is incredibly accurate. It seems to get better with use.
NO OPTIONS IN THE APP. NOT FOUND ON ITUNES. NO WAY TO CANCEL THIS APP. LIVING HELL TRYING TO DO SO.
I recently had a debit card canceled because of fraudulent transactions, which means every single subscription has to be given the new card info. This was one that came due before I could get to it, and it is an absolute nightmare simply trying to navigate the app and the site and customer service just to give them the new credit card information. Looking for an easier dictation app.
Please note that the hamburger menu crashes the app on iOS 14 beta 6. It’s impossible to get to your menu of documents. I’d rather not go through the whole beta unable to access my documents, so would appreciate a fix for this. There are many, many issues with sharing on iOS 13. It usually just doesn’t work, so I use clipboard instead. In particular, Ulysses, which used to work with your app beautifully, no longer works, nor Drafts. Ipad version I mean. IPhone version seems to work. Perhaps better testing of iPad version would help. As usual, language recognition is excellent.
This app used to work I don’t know who managed to screw it up so bad it can’t even be logged into but they should definitely be fired from a cannon
Why would I spend $150 a year on an app when the developers can’t get a simple and very important step working?
Like the other 100s that complained about not being able to access the subscription I called customer service. Useless, they told me to call Apple. I’ve paid for this for 5 months now and I can’t use it. Terrible service and support. Do not purchase, you have been warned (yet again!). Edited: it now appears to be working and I had to log into my account and reset my password after they told me the dev. Had fixed the issue. I want to be either refunded for the five months I couldn’t use it or 5 months to be added to my subscription. It shouldn’t take that long to get a solution or an addition to your subscription. I’ve been totally reasonable but 160$ for 7 months of use is simply not worth it.