If this was a flat rate lifetime use app, I would consider it, but $14.95 per month is just not worth it, particularly since it’s not that much more accurate than the built in dictation on an iPhone. If it was exponentially better or one price I would consider it. With every update the iOS versions are improving so this app will be a dinosaur shortly.
I am paying for Dragon. Software keeps kicking me out saying I don’t have a license but I am being charged. So frustrating.
Tried to subscribe within the app. Told email is already registered. OK, fine, so reset password. Went back to app to login. Got pop up “You cannot login. Your account does not have access to this product”. Instructed, of course, to contact technical support. Who wants to use up their time for that? Leaving review because feeling kind of sorry for the people responsible - hey, folks, you could be a lot more successful. How many subscriptions do you suppose you have lost? Are you blaming your potential customers for not spending their time on workarounds? Investing in customer support to help (the 2% who do not give up) with those workarounds, rather. than spending your energy making it easy for us to spend our hard-earned money on your product? Update: “You can’t replicate my problem”? That gave me a good laugh - seriously, not being sarcastic - it’s funny due to all the other reviews describing the same problem.
I just purchased a 12-month subscription, created my account at Nuance, and verified my account via email. But the Dragon Anywhere app will not let me log in. So incredibly frustrating! I expected so much more from Nuance.
I was really looking forward to using this product. I’m sad to have to report that the product is unacceptable until they fix a fundamental design flaw — the lack of a manual “undo” button, together with a lack of a way to save your work in stages. If you get a voice command wrong after “selecting all” you can accidentally delete your work. It turns out that the appropriate voice command to reverse such a mistake is “undo that”, but by the time I figured that out (and I was pretty close to correct — I just didn’t remember to add the word “that” on the end of the command) the original work was no longer recoverable. This would never have been a problem if there had simply been a manual “undo” button, and/or it was possible to save one’s work in stages. I believe that until these features are added into this product, it would be positively negligent for any professional to use this product. They are attempting to sell this to doctors and lawyers. I am one of the latter. I fundamentally believe that using such a product in one’s practice would constitute professional negligence. As a busy professional who is by no means a techie, I need my software to be idiot-proof. I can’t have something as silly and unintuitive as forgetting the second word of a voice command destroy what I just spent hours writing. The fact that one could learn this command does not change anything. If it is not idiot-proof it is not acceptable. There need to be multiple ways of retrieving or restoring data, and they need to be intuitive. This is absolutely fundamental to acceptable and competent design. Again, I’m very sad about this. I was really looking forward trying this product. And if they made the simple changes suggested above, I would be happy to try it again. It was otherwise excellent. But as it stands, it cannot safely be used.
Come on! The “bold that” command worked once to turn on bold text, now it won’t turn off bold text in that document even when closing and restarting the app. Make the app free until you trouble shoot it and get it working!
I cancelled immediately because there was no way to advance beyond signing in. I selected subscribe, chose my plan, updated my payment information. From there it said I was complete and took me back to the sign in page where my options were to sign in or subscribe. Since I had not created a profile, I had nothing to sign in with so I tried my Apple ID which it did not accept. Next, I tried to just enter my email and use the forgot password option. That did not work either. It may be a great app, I just wouldn’t know. One star for making it so difficult to get in.
I am trying to install this software to use with my business and I was considering implementing it with all my employees but I am seriously looking for another app that can fill this need. I installed the software but I was unable to subscribe because it is telling me that I already have a subscription. I then try to sign in and I am told that I do not have a subscription. I go into ITunes and it shows I have a subscription. I called tech support and they told me they could do nothing to help me and to call sales. I called sales and was told they could not help me and I had to call tech support. I have been going through this for 3 days. I wish I could give this a negative number of stars. I am very disappointed in how I have been treated and if this is normal for their customer service I could never recommend this software to anyone. *** update to review The developer was finally able to fix the app so I was able to log in but it took weeks and this review to finally get help. I’m thankful that it was finally fixed but the process is difficult to navigate. Thank you for fixing it and I look forward to trying the app and I’ll update this review again once I have.
I tried to sign up for the free trial, and got caught up in a glitch loop where it asks to confirm my email address > i click confirm > it tells me an account already exists > and the loop repeats. I never get to move forward beyond that. I signed up late evening of the 19th and was informed that my account will be charged on the 26th unless i cancel. That means i don’t really get a free week trial offered but rather only 6 day trial (20th, 21st, 22nd, 23rd, 24th, 25th). I cancelled less than 15 minutes after trying to sign up.
I try to add a new word but it just says it added it but it didn’t I used to use to old version but you updated it now it works worse please fix this