I am a fan of my dragon dictation software for my computer... however, this App is ridiculously bad. Seriously, the ability to use this app on an IPad is impossible. Also, I tried to call and have a discussion with their help desk... this was an experience all to itself. It seems like a trick to just get you to pay the fee as there is no real intention or desire for this app to work. Makes me think this app is really not part of Nuance Dragon... I encourage you to get the computer software - its lovely... almost weird how well it can adapt to your voice and unique words of your business. I highly discourage you from buying this app... it does not work.
It’s unfortunate that this company is run so badly. I think Dragon Anywhere has potential, but the app’s technical difficulties have prevented me from using it for over one month. Phone support was wholly unhelpful. I honestly think it was just one guy looking up answers on google, which I had already done, extensively. I am ending my subscription to this service and will be looking for a better, more stable app.
I cannot get into this app. I know my email and password are correct, because the Nuance Store recognizes them. The app does not. I have wasted enough time. Fatal flaw.
I am a huge fan of this app, it saves me a lot of time entering data. I run workshops where participants write their ideas, etc. on post it notes, and it is a huge time saver to ‘speak’ the info into Dragon. The transcription is quite accurate- and I am finding more uses for it daily. I recently connected the app with Evernote, and that works well so far (a couple bumps setting it up, but it works!)
I have had nothing but problems with this app...I can’t get it to work, and it tells me that the subscription I PAID for has an invalid order number. There is absolutely NO SUPPORT, which is appalling for an app that costs $15 a month. I sent them a note a week ago, and so far I’ve had no response. I can’t find alternate apps that work as well as this, but so far I’m having no luck getting it even installed. Now I have two subscriptions, one through their site and one through the App Store, and neither one works. BEWARE! They take your money and offer NO SUPPORT.
The program could never activate my subscription despite clearly showing it in the program’s settings. Given there is no apparent live support for the program I canceled the subscription and removed the program. I can get 80% of what I need for free with the native iOS voice transcription in Google Docs, and that will do.
I installed the app and tried to buy a subscription. Told me account existed. Tried another address. Told me “Could not connect to Apple store”. Tried to restore subscription: “Unable to communicate” error. Tried to reset password: Technical error on Nuance website. How this company makes money is beyond me.
If I could give the app zero stars I would. I ordered a 3 mo. Subscription a week ago for $40 and I still don’t have any access to the app. When I try to sign in, it says I don’t have a license. I check my order number and it’s been active since a week ago. I wrote customer service and they didn’t even read my email, sent me advice that was completely useless then ignored me. My service still isn’t active, so I paid for nothing.
You will have problems with the application stating your subscription retrieval failed, even though you are properly logged into iTunes and have a valid subscription in effect. As of the date of this review, there are still a lot of problems with this application that frustrate the user.
This is ABANDONWARE. Do not buy. If when this app opened, it did nothing but show a looping GIF of someone giving me the finger, it would be better than it is now. For almost 3 years I enjoyed paying $15/month for the subscription. But since Nuance announced in October that they have given up support for Mac products, this app has been plagued with bugs, and the customer support is non-existent. It doesn't work now, giving error message "CANNOT RECOVER SUBSCRIPTION INFORMATION" followed by a URL link to iTunes which shows my Dragon Anywhere subscription is ACTIVE and AUTO-RENEWING. I uninstalled and reinstalled the app. I logged in and logged out of iTunes. Nothing fixed the problem. I called Nuance customer support. They did no trouble-shooting with me. Their first (and only) answer was to tell me that I should call Apple for support. I wasted 2 hours of my life trying to resuscitate the corpse of their product. I would have preferred it if they had just told me up front that is was dead.