What happened to the IPad orientation? This used to make my workflow sooo much easier and with the recent update its seeming not working anymore.... PLEASE FIX otherwise 5 star app
Have tried everything- updated app, logging out/logging in, closing app, etc. and after 3 days still cannot add the 3 additional accounts that I paid extra for when I created this account. Support is useless, no response. Posting to 5 different accounts manually would be less of an inconvenience than this app.
Very difficult to understand and navigate
I edit video on my computer and upload video in the browser version of Planoly. When I go to post them on my phone the videos will not download. They sit between 1-10% and never fully download. I have tried several WiFi networks, using my data, and deleting and re-downloading the app. What’s worse? I PAY for this app. Customer service started helping me and then “ended” the conversation before my problem was resolved. Incredibly frustrating. I guess I will take the extra step of AirDropping the videos to my phone to schedule them that way. Then when I post the video I will have two of them in my camera roll and it takes up space in my phone. Additionally, captions disappear when switching between apps. I switched from Planoly to safari to look up something and the whole caption I had been writing was gone. It’s really annoying. What if you want to look up a hashtag on Instagram? You have to select all, copy, switch apps, and paste when you come back. UPDATE: The developer response indicates that I’ve received a response from customer service. The last response I received said this: “Thanks for the information. We tested this with the video uploaded on your PLAN grid currently but could not recreate the issue. The video on our end was able to successfully download completely. We are going to go ahead and pass this information you provided us with along to our dev team to see if they might know what could be causing this issue on that end. We will update you when we do receive this info from them!” You are NOT waiting on a response from me so your review response is just trying to dismiss me. My problems have not been solved. I am still unable to upload videos on my computer and post them from my phone via this app. EDIT: New iPhone SE, app crashed after adding video. But they’ll probably still say “we don’t see an issue on our end”
I absolutely love this app. I will be upgrading asap. It is truly a life saver. The free version is amazing so I already know the paid will be superb ❤️
I just started using Planoly this week and love it. I used the free version for the first day but wanted the analytics since I have an Etsy shop. It’s easy to post, you have an option to post when you want or select a time from the grid, and I love having both Instagram and Pinterest rolled up in one price! I have used Tailwind App for a year and find it difficult to post from the current version. Tailwind App also charges for Pinterest and Instagram separately. I am very excited to use this app because it is so much better than Tailwind. I was excited when setting up the account that it asked what level of social media user I was: Beginner, Advanced or Expert. Well for me, I fall under the beginner, so the app walks me thru things!! Love this feature! I’m a member of Mastermind for Marketing by Morgan Nield. Great Program and I have posted in our Facebook Group this review to encourage people to change to this app and get away from Tailwind! Great work to those who created this app!!!
I love to be able to set up my page beforehand to see how everything looks. I also enjoy the tile feature and being able to split photos over multiple tiles. My page wouldn’t look as good or be as engaging without it! I recommend! 😊
After spending time setting up a the draft for my monthly content, my feed is now corrupted after trying to use one of the filters. After applying this filter some of my feed disappeared, some tiles are corrupted and turned black while the rest reorder in a random order. I am so frustrated at this waste of my time and the lack of response to get this resolved.
DO NOT BOTHER WITH THIS PROGRAM! I have been begging for assistance for WEEKS. They keep sending me the same question over and over and are not helping at all. I’ve been asking for a time to chat and figure this out with no response to my direct questions, just a repeat of the same question they’ve already asked me dozens of times. And I have answered the same question dozens of time. I am guessing that they only have computers and no real humans to help. I am now trying to get a refund which they claim can only be done through Apple. On hold with Apple now but have been told that since I purchased this online with a cc, I will have to file a formal dispute with my bank. Such a pain. So disappointing and frustrating. DO NOT BOTHER WITH THIS PROGRAM! It doesn’t work and they have no customer service at all. Terrible company.
The concept is great, but the interface isn’t user friendly. However, I figured it was a learning curve so I decided to make a post to schedule to Instagram. So I did. I made sure my accounts were linked. And I created a post and scheduled it for this same day, just two hours ahead of the time I created it. Two hours goes by and I get a notification stating that my scheduled post was posted to my Instagram. I go to my Instagram and it is not there. I came back to Planoly to see my post, so I clicked” post now” at the bottom of the screen and it deleted my post entirely. There is actually not even a folder that it is residing in. Unfortunately, this is not the best first time use of this app, but I really don’t want to invest my time in future posts just to have them not post as scheduled or disappear entirely.