Always having trouble with the app but could work around the issues. Until yesterday all of my cameras have disappeared from the app and it doesn’t want to recognize any of the 9 I had hooked up. It’s not the WiFi it’s not the camera it’s the app. Looks like they updated the app but in reality they made it in-op nothing works...they don’t answer the phone you can’t leave a message and the in app support is never there...it’s a joke completely a joke. Don’t buy their cameras and whatever you do don’t download the app it’s a complete waste of time!!
It won’t let me or my husband log in, even after changing the password. We’ve been using this app/cameras for two years with no problems and I use it to keep an eye on my little when he sleeps so I hope the problem is fixed soon!
It seems like recent update was more than just bug fixes. The whole app looks redesigned. As the title states, (1) delete app, (2) reinstall new copy of app and (3) login with original info. This has worked for me. I’m back online viewing cameras. Hope this helps. Minus a star to developer for not providing clear description of the update and step-by-step instructions.
6/28/2020. 6.0.0 Failed Update! Lindabevan2014 Account Still shows lindabevan2014 and her password when I try to log in. I logged out of the app and I deleted her info and tried to log in under my name and password and it failed! I reset my password twice and it still fails. Please fix this.
Ever since the update, the camera has been glitching out and now I can’t even login to my account! It keeps saying “Request Failure”. I’ve tried changing my password three times, and deleted and redownloaded the app. Nothing is working. I use this app to keep an eye on my cats while I’m at work. I also pay the monthly fee for the cloud and constant recording. This needs to be fixed!!!!!
Not letting me log in put still sending push notifications. 😳 Taking them offline until a fix. Not cool
Recent update is preventing me from signing into the app
After I updated the app can’t use the cameras can’t log in can’t do nothing
I can no longer log in to the app. I even tried changing my password. Never had an issue until the newest update just 11hrs ago.
My phone auto updated and unfortunately no matter how many times I log out and back in I’m logged into some lady’s account. Sorry Linda!