Sideline: Second Phone Line

Sideline: Second Phone Line

Sideline: Second Phone Line

By Pinger, Inc.

  • Category: Business
  • Release Date: 2015-08-25
  • Current Version: 3.69
  • Adult Rating: 12+
  • File Size: 135.75 MB
  • Developer: Pinger, Inc.
  • Compatibility: iOS 11.0+
Score: 4.27
4.27
From 7,547 Ratings

Description

Sideline is more than a second line, it’s an app that lets you find business opportunity even from missed phone calls. Professionals choose Sideline because it transforms and simplifies customer interactions by allowing you to keep your personal and work line separate. Professional features that you can get with Sideline: AUTO-REPLY – If you miss a call, Sideline responds automatically with a text or MMS. TEAM NUMBER – Split one number with multiple devices so your team can be more responsive. CUSTOM NUMBER – Build your identity with numbers such as “(555) PET-SHOP,” or “(555) FLOWERS.” Pick a professional identity, not a burner phone number. LOCAL AREA CODE – Search area codes to find a local second phone number for your company. BUSINESS TEXTING – Text-enable your business to easily connect with customers. ENTERPRISE DASHBOARD – Manage company numbers on employee devices. Because of these features, we’ve got people porting their Google number to Sideline. ADDITIONAL FEATURES: CARRIER RELIABILITY – All calls are cellular (not VoIP) to make your 2nd phone number as reliable as your 1st. UNLIMITED CALLING – Calls use your existing carrier plan. No extra calling credits needed. MESSAGING – Texting includes SMS, MMS picture messaging, group messaging, and more. CUSTOM CALLER ID – It’s clear which number is ringing so you can prioritize accordingly. SEPARATE VOICEMAIL – Record a professional greeting or set up multiple for any circumstance. VOICEMAIL TO TEXT – Save time and conveniently read voicemail transcriptions as a text. DO NOT DISTURB – Send Sideline calls directly to voicemail on nights, weekends, or holidays. NUMBER PORTING – Transfer an existing number to Sideline from another device or landline. WEB MESSAGING – Access your Sideline number online and text from the desktop. Sideline is the communication platform that brings inspiration and innovation to small business owners in their pursuit of success. Download Sideline today! TERMS The required Sideline subscription is $9.99/month or $99.99/year. This subscription and other optional in-app subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew, unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period is forfeited when purchasing a subscription. Privacy policy & terms of use: http://www.pinger.com/privacy-policy

Screenshots

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Reviews

Sideline not working anymore

1
I couldn’t login sideline account. Keep showing up (something went wrong) This app needs to be fixed!
By joemonardo

Doesn’t work

2
Given 2 stars instead of 1 because I don’t know why it’s not working, i had high hopes for this app, willing to pay and everything but I can’t even sign up! I’ve updated my phone and tried every day for over a week and it just doesn’t work. I pick my number and try to create an account with it and it doesn’t go past that. I have an iPhone 8+ but there doesn’t seem to be any reason it won’t work for me, it just doesn’t.
By Alaskan8ive

App seized up

2
Freezes and is incredibly slow (on iPhone 11 pro Max) when trying to do ANYTHING. Switching out of the app makes it seize up and it takes a while before you can actually do anything with it. I’m very disappointed in this esp as it’s a subscription app. Is there a fix planned?
By SL in NYC

Great So Far

5
I haven’t used the app much yet as my phone number was just posted but I’ve tested it and it seems to work well. I was able to set all my settings and voicemails and make and receive calls. There were issues porting the number from Verizon because their instructions say you need an “account pin” but Verizon needs you to set a “transfer pin”....two different things. But once I resolved that issue it went smoothly and their customer support was extremely responsive on everything.
By CSBWRIGHT

Can’t use the app fir alerts!

1
Since the latest update, when I open sideline it’s starts hitting me with never ending g password requests for every email account I have. It doesn’t stop. I can barely get the app to close between password alerts. It’s useless now.
By hammjw

False Advertising

1
My employer paid up front for a 6 mo. subscription for the Sideline Service. They claim to be able to assign a new voicemail message for anyone that calls your sideline number. Clearly this is important, especially if being used for a professional business phone number. Turns out there is a bug preventing this from being a 100% guarantee. I had multiple clients leaving me messages saying they think it’s me, but we’re unsure because the voicemail message they received is my personal phone number. I don’t want strangers knowing my name if it’s scam callers, so I have the generic phone number message for my personal number. The custom one I made for work wasn’t being heard by the clients. The position I hold is an assistant to a independent life insurance agent. So not only do the clients have my personal number now, but I’m risking losing clients. How can they trust to give me their personal info to make an appointment if I miss their call and they hear a different phone number than the one they dialed? I’m so frustrated! Seeing we’ve already given this sideline phone number out (on email and verbally), if I change services, my boss will have to buy the phone number from sideline and pay another company for another subscription.
By Tay2626

Call ended notifications

1
Can you please fix the problem where there are call ended notifications? Thanks
By Behehhhhh

Good but flawed

3
I’ve had numerous clients say that they cannot read my msgs because they’re broken up into several different bubbles and are completely out of order. I don’t get it. They’ve shown me screenshots and it doesn’t make any sense. Only happens in sideline. I’ve also sent texts that say “delivered” but they will ding days later. Literally DAYS later. Recently, I asked a client “wait, that msg I sent you 3 days ago just “dinged”.... did you just now get it?” And yes, it popped up on her end as she was msging me. 3 DAYS LATER! I like this app far better than the google app I tried for another line, but I hate the terrible glitches. And they’re affecting my business. First app developer that makes something comparable- I’m switching!
By clake

Business phone

5
My business phone line has always been reliable, so I was surprised when a client mentioned an issue. I immediately emailed tech support and within minutes they had responded and resolved the issue. Thanks for a great product and great customer service!
By Ecogardens

Regret porting my number away from Google Voice to this

1
Literally writing my first review just to say how much I regret porting my number away from Google Voice to this service after 8 years. Incoming calls get the message that my phone number can’t be reached or is unavailable and this is the number I use for business. Reached out to customer support 3 times and told each time they’re escalating his issue but I never here anything back. A complete waste of time and money and I can’t even transfer my number back to Google. This service is garbage.
By CDF1021

Comments

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