I couldn’t login sideline account. Keep showing up (something went wrong) This app needs to be fixed!
Given 2 stars instead of 1 because I don’t know why it’s not working, i had high hopes for this app, willing to pay and everything but I can’t even sign up! I’ve updated my phone and tried every day for over a week and it just doesn’t work. I pick my number and try to create an account with it and it doesn’t go past that. I have an iPhone 8+ but there doesn’t seem to be any reason it won’t work for me, it just doesn’t.
Freezes and is incredibly slow (on iPhone 11 pro Max) when trying to do ANYTHING. Switching out of the app makes it seize up and it takes a while before you can actually do anything with it. I’m very disappointed in this esp as it’s a subscription app. Is there a fix planned?
I haven’t used the app much yet as my phone number was just posted but I’ve tested it and it seems to work well. I was able to set all my settings and voicemails and make and receive calls. There were issues porting the number from Verizon because their instructions say you need an “account pin” but Verizon needs you to set a “transfer pin”....two different things. But once I resolved that issue it went smoothly and their customer support was extremely responsive on everything.
Since the latest update, when I open sideline it’s starts hitting me with never ending g password requests for every email account I have. It doesn’t stop. I can barely get the app to close between password alerts. It’s useless now.
My employer paid up front for a 6 mo. subscription for the Sideline Service. They claim to be able to assign a new voicemail message for anyone that calls your sideline number. Clearly this is important, especially if being used for a professional business phone number. Turns out there is a bug preventing this from being a 100% guarantee. I had multiple clients leaving me messages saying they think it’s me, but we’re unsure because the voicemail message they received is my personal phone number. I don’t want strangers knowing my name if it’s scam callers, so I have the generic phone number message for my personal number. The custom one I made for work wasn’t being heard by the clients. The position I hold is an assistant to a independent life insurance agent. So not only do the clients have my personal number now, but I’m risking losing clients. How can they trust to give me their personal info to make an appointment if I miss their call and they hear a different phone number than the one they dialed? I’m so frustrated! Seeing we’ve already given this sideline phone number out (on email and verbally), if I change services, my boss will have to buy the phone number from sideline and pay another company for another subscription.
Can you please fix the problem where there are call ended notifications? Thanks
I’ve had numerous clients say that they cannot read my msgs because they’re broken up into several different bubbles and are completely out of order. I don’t get it. They’ve shown me screenshots and it doesn’t make any sense. Only happens in sideline. I’ve also sent texts that say “delivered” but they will ding days later. Literally DAYS later. Recently, I asked a client “wait, that msg I sent you 3 days ago just “dinged”.... did you just now get it?” And yes, it popped up on her end as she was msging me. 3 DAYS LATER! I like this app far better than the google app I tried for another line, but I hate the terrible glitches. And they’re affecting my business. First app developer that makes something comparable- I’m switching!
My business phone line has always been reliable, so I was surprised when a client mentioned an issue. I immediately emailed tech support and within minutes they had responded and resolved the issue. Thanks for a great product and great customer service!
Literally writing my first review just to say how much I regret porting my number away from Google Voice to this service after 8 years. Incoming calls get the message that my phone number can’t be reached or is unavailable and this is the number I use for business. Reached out to customer support 3 times and told each time they’re escalating his issue but I never here anything back. A complete waste of time and money and I can’t even transfer my number back to Google. This service is garbage.