Needs no other explaining beyond my title. Terribly unreliable app. Will absolutely let you down, and cost you money if you use it for business. I look forward to their auto reply that they’re ‘disappointed’ to hear this.
It’s great for when you have to put down a number, for gaming, stores, FB all that stuff/places who sells your number.. I had one issue I contacted them it was fixed ASAP! Very affordable, I give it 5 stars! I have used Sideline for over a year now
I have an iPhone 7+ and I got this for business. I have spotty reception with this app, and drop calls often. It piles all of your calls and messages in one spot, and isn’t organized. It’s not a great service and definitely isn’t worth $10/month.
They scam you so you can’t delete it !!! Been taking out my money without me needing or wanting this anymore. And no way to delete it so far and no one to help me !
I got the app thinking it would be helpful in use, but then when I was putting in my number it made me put in another fake phone number asked me to make a code, and after I did that it made me start a free trail (which (btw’s) is NOT free!) after I already did that. Like if you are going to charge me for an app why would t you say your charging me in the first place because I’ll get it then delete it right away! Then your app gets a bad review because you don’t know how to manage things!
I have had Sidelined on all 6 of my phones since it first came out and it was great in the beginning. I did not mind paying a fee for the service because I thought it was worth it. That being said in the last several months I have noticed a rapid decrease of quality. My calls are no longer coming through on VPN, WiFi or cellular. I just get a notification 1 second after the call to let mw know that I missed it. I haven't been able to answer a Sideline incoming call in weeks. Text are still fine, but it is definitely not an app for business callers looking to receive calls. There is no call forwarding feature, so you are guaranteed to loose roughly 3/4 or your incoming calls even if you have full service or connected to 400mb wifi (This calculation is based on my experience on 6 different phones ranging from 5c to XsMax) i was told 3 months ago it is a temporary problem, which will is be fixed by 1/1/19 its now 1/14/18 i am waiting until the end of month, hoping to see the improvements promised. Before 2/1/19 i will cancel and delete the app if the do not deliver!
Great app I would recommend it to those seeing to cut down on buying a work phone. Easy to navigate and the have a wide range of nice add on's if you need them for your business.
Not only is the service and customer support horrible, I'm still being charged monthly payments for services that I've discontinued... Not cool at all... Never again will I EVER do auto pay.🤦🏽♀️
I used this for a short time, decided it wasn’t for me, and unsubscribed. Yet I’ve been being billed for months apparently and can only be refunded for this month. Not sure why this happened as I KNOW I unsubscribed. So thanks a bunch, jerks.
***UPDATE*** The app has reached out. Same issues still continue. They’ve given me steps to get a refund from the App Store. BUT, the app stores says I need to get it from the App Developers. How interesting...more headaches. I’ve decided to just use a competing software. Definitely DO NOT USE this app for a business that requires heavy phone communications. All they do is ask for times of issue, and have no resolution whatsoever. **Original** I think this mirrors lots of reviews on here. I never write reviews, but this app and experience demands one. This app used to be good. But if you’re looking to use it for phone calls, it’s trash. I get multiple dipped calls, people complaining that I sound like I’m underwater, and frequent garbled conversations. I’ve tried to switch networks, use WiFi, even tried numerous technical support options. Trash. Straight trash. Then I contact them for a prorated refund. Their policy is NOT TO OFFER ONE. As a business owner myself, I understand how things works and how customers should be treated. The support was so terrible they just pointed me to the Apple Store. When I talked to Apple Store support, they pointed back to the Sideline support. Stuck in this loop, I assume it’s solely to discourage customers from continuing to pursue. I’m sure I’ll be contacted with attempts to resolve “technical issues.” But I’ll also tel them that I’ve logged each instance as well and have not found any solution.