My business phone line has always been reliable, so I was surprised when a client mentioned an issue. I immediately emailed tech support and within minutes they had responded and resolved the issue. Thanks for a great product and great customer service!
Literally writing my first review just to say how much I regret porting my number away from Google Voice to this service after 8 years. Incoming calls get the message that my phone number can’t be reached or is unavailable and this is the number I use for business. Reached out to customer support 3 times and told each time they’re escalating his issue but I never here anything back. A complete waste of time and money and I can’t even transfer my number back to Google. This service is garbage.
I tried to register my account and I kept getting a message that said, I had too many attempts... Still no account. I hope I’m not charged for this..
I have started to receive spam calls and texts, I got this service so I wouldn’t have this problem, will give it another week , anymore garbage calls it’s on to the next app
Covid has shut my business down (hair stylist). Sideline has been vital to me keeping up to date with my customers. Auto replies help me manage my calls and texts without intervention from me. Thank you Sideline!
I’ve been a paying customer for sometime. I’ve asked for the ability to search the texts on the app for sometime. I would prefer to stay with Sideline but now with more options in the market I am torn. Will you ever have this basic option??
On IOS the send button is was to close to the text box. I’m constantly sending messages before they are ready to be sent. They need to move that and I’d add a 5th star.
Tried the free trial. As I wrapped up the free trial, the app was ok, but they make it virtually impossible to cancel after your free trial. I looked everywhere trying to find how to cancel. Ended up having to take the time to reach out to support and them having to walk me through it. That shouldn’t be. Wouldn’t dare Ever use this app because of how they lock you and and try to keep you locked in. That was very intentional on their part
It seems like the developers working for sideline are not on top of their game. The same issues have been happening for months and months and nobody seems to fix the freezing issues. The app takes forever to allow users to go in. As a business this is costing us money. Im looking for an alternative app. Used to work fine. It just doesnt work anymore.
I couldn’t log in sideline account. Keep showing up (something went wrong) This app needs to be fixed!