Clear, Amazing and awesome, most of all, PRIVATE!! Thanks so much!!
Sideline no longer works with VPN. No notification of this change to users. Cannot call or text or receive without VPN disabled. This app is this not practical for any business user who prefers to secure their phone at all times. Additionally, the app was extremely flaky, often failing to display messages after notification one had arrived, not calling out over WiFi etc.
I've been using Sideline for freelance work for a few years now. So let me start by saying it is 100% worth it. It's reliable, easy to use, and has some pretty awesome features. The reviews on here complaining Sideline isn't free are misguided, to say the least. If you're looking for a work number, why wouldn't you want to pay for a high-quality service? Especially when the alternative of carrying a separate phone is WAY more expensive than Sideline's $10/mo (and way less convenient). Before I got Sideline, I tried the free options out there like Google Voice and a few other VoIP services. Take it from me, with the free apps, you get what you pay for: shoddy call quality, funky caller ID, minimal features, unresponsive support, and an overall unpolished product. If you need a dedicated phone number for work, Sideline is absolutely the way to go. In fact, if you turn on Auto-Reply, Sideline more than pays for itself. Basically, anytime someone calls me and I'm too busy to answer the phone, they get an immediate text response. It's a simple feature that's been huge for my business. I've actually gotten a few new clients I would have otherwise missed just by texting them back before they could call someone else. On top of that, having a dedicated voicemail for my business makes me look more professional. I've got my Sideline number on my website, business cards, and portfolio. If I had one complaint, it would be that I can't search message content for certain things. But they're constantly updating the app with new improvements so I'm sure it's just a matter of time. Keep up the good work, Sideline.
I used the Sideline app for only about one week. I did the free trial for one week and then I quickly canceled because I didn’t wanted to be charged. Here’s my review: positives and negatives. Positives: Great customer service. They have a live chat with a customer representative. Great user interface. The design is neat, clean, and a beautiful looking app. It could be used as a second phone number for business or for work or even for personal reasons. The sound quality is clear. Negatives: Calls are routed through cell data. The service poses around as being able to route calls through 3g technology (without the need for cell data), but this is not the case. Basically, it’s VoIP (Voice over IP) and pretends to function as a second phone number. You will need cell data to receive incoming calls. Without an internet connection or cell data, the service will not work. If you are looking for a second phone number, you’ll probably need an eSIM with a compatible device or a second SIM card. Costs too much. It should be $5.99 a month but instead it’s $9.99. At that rate, you might as well get a calling card. Also, I wasn’t able to send photos through texts. I am not sure if this is just a bug but I was not able to send pictures of videos, only texts. Overall, I could see this app being used for people who want a second phone number for business purposes. It’s a great way of separating family and friends from work or business related matters. This is my review. The app does deserve 5 stars though, because I love the design.
It's a great app, I've been using it for almost 2 years, it gives you a second number to use for whatever you need a second number! Even better for small business owners - keep your personal and business calls separate on the same phone, reassign employee phone numbers, setup auto attendant and redirect customer calls!
I used to use sideline when it was free. It is a great app with great functionality but i feel like now with phones having dual sim its not as relevant being a subscription app. Unless it was cheaper than my phone plan for the E-Sim add on. Plus it has annoying tips that come in under the text message feed. Make a tip section under settings but don't spam me with them like im receiving a message. I will be canceling my subscription.
Downside: You can NOT turn off the notifications so your phone doesn’t ring. New issue: The app is experiencing serious lag and it often crashes. I’ve been using the app now for several years and do not want to lose my call and text history. I’m not sure if it’s all the data that’s being held but it takes like 10 seconds for pages to load now and the screen is frozen for 5 - 10 seconds between clicks.
Sometimes the voice drops
Unlike many second phone number applications, sideline allows you to choose a telephone number. Who does that? Also, customer service representatives have handled two issues that I had with Sideline courteously and quickly. Fear not! These issues were minor and I caused them. By the way, these issues had nothing to do with the application, it’s features, or its functionality. Highly recommended! The only thing is, it would be cool if sideline would allow you to change your number more often if you had a personal account like I do. It would be fine even if they charged a low fee to do so. Update to review. I am no longer a subscriber of this service. The reason is, while reading text messages, it is extremely difficult to navigate and to even read the text messages using the accessibility feature known as voiceover. Please note here that I am blind. When I used the application to read my text messages, the accessibility feature would not read the text messages. That is a problem for somebody who is blind and the main reason that I am no longer a subscriber. If these features were fixed, I would be happy to return. I would be more than happy to work with the developer to try to remedy these issues. Regards.